one. We have a lot of members, which means that individual national laws and regulations are very different, and so we need to be able to support members at both an EU and national level.
Te negative stigma our industry still faces is a subject that the ECA also needs to address. Land-based casinos are run professionally, they have highly-skilled staff, they hold themselves to a really high standard, and to be able to deliver this message from a non-profit organisation such as the ECA, is very valuable.
I think we have achieved so much over the last two decades, but there is still a lot of work to be done. One of the strategy questions we are facing as ECA Board members is that we need to execute and focus on the priorities, so that we can make a positive impact on the future.
What are the universal issues challenging all members of the ECA?
I think worldwide the land-based industry is facing the same challenge due to the pandemic, not just the members of
The support of the industry has been wonderful to witness.
Members have supported the success of other members during the re-opening phase of the casinos, or achieving longer opening hours. The joint challenge of the Covid-19
response has brought us all together and is a sign of the true spirit of the casino industry.
the ECA. However, instead of trying to solve this issue alone, ECA members have come together to collaboratively share information.
Te support of the industry has been wonderful to witness. Members have supported the success of other members during the re-opening phase of the
casinos, or achieving longer opening hours. Te joint challenge of the Covid-19 response has brought us all together and is a sign of the true spirit of the casino industry.
I think this spirit was always present - you saw it during conferences and exhibitions and at the European Dealer Championships, for example, but the pandemic response took this camaraderie to the next level.
Has business been lost to online gaming during the lockdowns that won't return? And in your view - is land-based in opposition to the online sector?
I represent a generation that seeks to turn the table and considers the gaming industry as a whole, not divided into two different sectors competing with each other. We are already in a situation in which many land-based operators have an online operation or offer players a multi-channel range of products.
I believe online and land-based are already connected. Looking from the
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