The spa bu
spabusiness.com/magazine SPA BUSINESS MAGAZINE
spa business
www.spabusiness.com 2012 1 Booming Baku Azerbaijan’s capital is hot property TOP TEAM
Behind the scenes at The Peninsula Hotels
Each issue available in print, on digital turning pages and as a PDF download spa business
www.spabusiness.com www.facebook.com/spabusiness @spabusinessmag 2011 4
ASK AN EXPERT: Understanding discount deals and using them effectively
Touch
of magic Disney’s new spa in Hawaii
HOT NUMBERS
ISPA 2011 US Spa
Industry Study
How’s the market faring?
HOT NUMBERS
2011 SPA-GOER TRENDS Spa deals and retaining customers
spa business
www.spabusiness.com 2011 3 TOP TEAM Hilton
Worldwide Ryan Crabbe, Dave Horton,
Tyra Lowman & Vanessa Main Ministry of Waxing FOUNDER CYNTHIA CHUA ON HER BEAUTY EMPIRE INTERVIEW
Talise Ottoman Spa Undercover at the Jumeirah Zabeel Saray
EVERYONE’S TALKING ABOUT The art of streamlining
treatment menus for profit
South Africa’s Oyster Box Spa
The Princess of Monaco’s honeymoon destination spa business
www.spabusiness.com 2011 2 INTERVIEW
Ravi Chandran Entering new markets with Banyan Tree
HOT NUMBERS
Hotel spa trends The latest on the US market
Cancer care
Mary Tabacchi investigates the Inspiritas oncology spa
SPA SPOTLIGHT:
INDIA, ITALY & MOROCCO
Top of the world
Starwood’s Iridium Spa debuts at St Regis Lhasa, Tibet
Tough love at the Ashram Gwyneth Paltrow – one of its A-list alumni
INVESTIGATION: ANALYSING SPA DEVELOPMENT PIPELINES WORLDWIDE HOT NUMBERS Robert De Niro has his shibui spa got star quality? SPA SPOT L IGHT: CANADA, PORTUGAL, TI BET, TUR K EY & THE UK
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ISPA 2010 US Spa Industry Study
US SPA SECTOR FIGURES UNCOVERED
ASK AN EXPERT: TURNAWAYS
Tracking & recovering lost business
EVERYONE’S TALKING ABOUT INDIA: SWOT ANALYSIS OF THIS EMERGING MARKET JOAN LUNDEN spa business
www.spabusiness.com 2011 1 INTERVIEW
Sharilyn Abbajay
Marriott’s new vice-president for global spa & retail
INTERVIEW
CHRISTOPHER NORTON
Overseeing 50 new spas for Four Seasons
SPA SPOTLIGHT
Montenegro, Morocco and the UK
Niamh
O’Connell Hyatt’s bespoke approach to
spa expansion A S K AN EXP ER T : FR ANCHIS IN G – A NEW B US INESS MO D EL FO R S PA S Parisian spas Andrew Gibson introduces Mandarin Oriental; and Spa My Blend by Clarins spa business
www.spabusiness.com 2010 4 SPA PHILANTHROPY: T e art of giving well SPA SPOTLIGHT
Dubai, Japan and Jordan
ESPA Life
Susan Harmsworth on her new wellness concept
T e woman who created the Camp Reveille spa getaway
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2012 1
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