This page contains a Flash digital edition of a book.
The spa bu


spabusiness.com/magazine SPA BUSINESS MAGAZINE


spa business www.spabusiness.com 2012 1 Booming Baku Azerbaijan’s capital is hot property TOP TEAM


Behind the scenes at The Peninsula Hotels


Each issue available in print, on digital turning pages and as a PDF download spa business www.spabusiness.com www.facebook.com/spabusiness @spabusinessmag 2011 4


ASK AN EXPERT: Understanding discount deals and using them effectively


Touch


of magic Disney’s new spa in Hawaii


HOT NUMBERS


ISPA 2011 US Spa


Industry Study


How’s the market faring?


HOT NUMBERS


2011 SPA-GOER TRENDS Spa deals and retaining customers


spa business www.spabusiness.com 2011 3 TOP TEAM Hilton


Worldwide Ryan Crabbe, Dave Horton,


Tyra Lowman & Vanessa Main Ministry of Waxing FOUNDER CYNTHIA CHUA ON HER BEAUTY EMPIRE INTERVIEW


Talise Ottoman Spa Undercover at the Jumeirah Zabeel Saray


EVERYONE’S TALKING ABOUT The art of streamlining


treatment menus for profit


South Africa’s Oyster Box Spa


The Princess of Monaco’s honeymoon destination spa business www.spabusiness.com 2011 2 INTERVIEW


Ravi Chandran Entering new markets with Banyan Tree


HOT NUMBERS


Hotel spa trends The latest on the US market


Cancer care


Mary Tabacchi investigates the Inspiritas oncology spa


SPA SPOTLIGHT:


INDIA, ITALY & MOROCCO


Top of the world


Starwood’s Iridium Spa debuts at St Regis Lhasa, Tibet


Tough love at the Ashram Gwyneth Paltrow – one of its A-list alumni


INVESTIGATION: ANALYSING SPA DEVELOPMENT PIPELINES WORLDWIDE HOT NUMBERS Robert De Niro has his shibui spa got star quality? SPA SPOT L IGHT: CANADA, PORTUGAL, TI BET, TUR K EY & THE UK


spabusiness.com SPA BUSINESS WEBSITE


blog.spabusiness.com SPA BUSINESS BLOG


ISPA 2010 US Spa Industry Study


US SPA SECTOR FIGURES UNCOVERED


ASK AN EXPERT: TURNAWAYS


Tracking & recovering lost business


EVERYONE’S TALKING ABOUT INDIA: SWOT ANALYSIS OF THIS EMERGING MARKET JOAN LUNDEN spa business www.spabusiness.com 2011 1 INTERVIEW


Sharilyn Abbajay


Marriott’s new vice-president for global spa & retail


INTERVIEW


CHRISTOPHER NORTON


Overseeing 50 new spas for Four Seasons


SPA SPOTLIGHT


Montenegro, Morocco and the UK


Niamh


O’Connell Hyatt’s bespoke approach to


spa expansion A S K AN EXP ER T : FR ANCHIS IN G – A NEW B US INESS MO D EL FO R S PA S Parisian spas Andrew Gibson introduces Mandarin Oriental; and Spa My Blend by Clarins spa business www.spabusiness.com 2010 4 SPA PHILANTHROPY: T e art of giving well SPA SPOTLIGHT


Dubai, Japan and Jordan


ESPA Life


Susan Harmsworth on her new wellness concept


T e woman who created the Camp Reveille spa getaway


spabusiness.com/ezine SPA BUSINESS EZINE


spa business


2012 1


33


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100