READER SERVICES SUBSCRIPTIONS
denise gildea +44 (0)1462 471930 CIRCULATION
michael emmerson +44 (0)1462 471932 EDITORIAL TEAM EDITOR
liz terry +44 (0)1462 431385 MANAGING EDITOR
katie barnes +44 (0)1462 471925 NEWSDESK
tom walker +44 (0)1462 471934
peter hayman +44 (0)1462 471938 martin nash +44 (0)1462 471933
NORTH AMERICA EDITOR
peter sargent +1 239 949 3394 ADVERTISING TEAM
PUBLISHER/ADVERTISING SALES astrid ros +44 (0)1462 471911
ADVERTISING SALES julie badrick +44 (0)1462 471919
john challinor +44 (0)1202 742968 david hunt +44 (0)1462 471902 jan williams +44 (0)1462 471909
ADVERTISING SALES –
WWW.SPA-KIT.NET stephanie rogers +44 (0)1462 471902
ADVERTISING PRODUCTION ed gallagher +44 (0)1905 20198
SPA RECRUITMENT/TRAINING SALES annie lovell +44 (0)1462 471901
WEB TEAM
WWW.SPA-KIT.NET/ PRODUCT SEARCH ENGINE
kate corney +44 (0)1462 471933 martin nash +44 (0)1462 471933
SPABUSINESS.COM
michael paramore +44 (0)1462 471926 tim nash +44 (0)1462 471917
dean fox +44 (0)1462 471900 emma harris +44 (0)1462 471921
DESIGN
andy bundy +44 (0)1462 471924 FINANCE
sue davis +44 (0)1395 519398
denise gildea +44 (0)1462 471930 CREDIT CONTROL
rebekah scott +44 (0)1462 733477 on the cover
Ai Weiwei designer of the ESPA- sponsored Serpentine Pavilion.
contributors
Jennifer Harbottle
Jennifer Harbottle has been a regular contributor to Spa Business magazine for
the last six years and has established herself as a leading commentator in the industry. Currently based in Malaysia, she focuses on writing about the Asia-Pacifi c leisure sector.
Rhianon Howells
Rhianon Howells was the launch editor of Spa Business and established it
as a journal of note. As consulting editor, she is closely involved with its continuing development, while also writing about health, fi tness, travel and leisure as a freelance journalist.
Lisa Starr
Business consultant, trainer and educator and overall curious person, Lisa Starr has
been helping spa companies maximise their performance – in front and back of house operations – for 30 years. She also blogs on spa management issues at
gramercyone.com/blog
Anni Hood
Previously the group director of spas for the Jumeirah Group, Anni Hood consults in the
industry at a global level. She’s also the founder of KIS Lifestyle®
, a group
dedicated to helping people achieve optimum health and making world-class wellness accessible to the mainstream.
Jane
Scrivner With more than 20 years in the spa industry, Jane Scrivner has been a trainer and
treament designer and has written numerous books on detox. She has her own skincare range and recently launched Spapliance to design and manufacture treatment appliances.
Mari Stevens
Mari Stevens is a brand marketing professional and travel writer based in Wales, UK. Her
interests are tourism, sustainable development and broadcast media. She has two children – Jac and Elis, her latest travel companion and budding spa expert.
T e views expressed in individual articles are those of the author and do not necessarily represent those of the publisher, T e Leisure Media Company Ltd. © Cybertrek Ltd 2012. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the copyright holder, Cybertrek Ltd. Registered at Stationers’ Hall 30851, Spa Business ISSN 1479-912X is available on annual subscription for UK £28, Europe £38, USA/Canada £28, rest of world £38, from the Leisure Media Company Ltd. Portmill House, Portmill Lane, Hitchin SG5 1DJ, UK. Printed by Mansons. ©Cybertrek 2012 ISSN 1479-912X. Digital edition at
www.spabusiness.com/digital
the leisure media company publishes
subscribe online:
www.leisuresubs.com
12 Read Spa Business online
spabusiness.com / digital SPA BUSINESS 3 2012 ©Cybertrek 2012
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