The spas are in prime locations in each resort – at Deer Valley you can sit in the whirlpool and enjoy magnifi cent mountain views MONTAGE DEER VALLEY
Montage Deer Valley opened in Park City, Utah – a year-round mountain resort – in December 2010. The 220 guestrooms, suites and residences are built in a mountain lodge style and the basement is
ment and to deliver brand consistency in terms of the service experience.” T e focus on training is particularly evi-
dent in the spas in the Montage portfolio. From day one, the company teamed up with the American Spa T erapy Education and Certifi cation Council (ASTECC) – recently renamed the Advanced Spa T erapy Educa- tion and Certifi cation Council – under the guidance of spa therapist, teacher and con- sultant Anne Bramham (see p35) who also helped to develop the treatment programme and the recruitment process. “Anne Bramham is one of the shining lights
of the spa world,” says Bermingham. “Her holistic approach to wellness is very much aligned with ours and her expertise, authen- ticity and commitment is unlike anybody else’s I’ve seen outside of Spa Montage. She is a very important part of what we do.” Montage was one of the fi rst spa opera-
tors to off er personalised treatments with its signature Surrender programme. Special training courtesy of ASTECC’s 240-hour (now 264-hour) postgraduate programme
SPA BUSINESS 3 2012 ©Cybertrek 2012
a dedicated ski-in/ski-out facility. Outdoor summer activities include hiking, biking, horse riding, kayaking and fl y-fi shing. Covering 35,000sq ft (3,252sq m), the spa is the biggest by Montage. There are 29 treatment rooms including two doubles and hydrotherapy and Vichy shower rooms.
While locker rooms have a relaxation area plus a steamroom, sauna, whirlpool and deluge showers, there’s also a co-ed relaxation area and pool and an outdoor pool and sundeck. In addition, is a spacious fi tness centre and movement studio, a Kim Võ hair salon and retail boutique.
“I’m afraid to think about what we spend on spa training! But that’s what helps us to deliver customer loyalty and great fi nancial returns”
For Montage high quality service is delivered through personalised spa experiences Read Spa Business online
spabusiness.com / digital 31
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