MOVERS & SHAKERS
I'm a capitalist in my pocket and a socialist in my heart – I'm more interested in socio-economic development than making money, but of course, making money is a requirement of business
The recent successful opening of Ban-
yan Tree Spa in Singapore, located on level 55 of Marina Bay Sands [the integrated resort], marked another key milestone in our history. After spending the last 17 years establishing resorts and spas worldwide, we brought the best of the Banyan Tree Spa experience to our home ground. Fea- turing the concept of an oasis in the sky, the spa is holistically themed around the tree of life design with a sophisticated inte- rior and décor, where our therapists offer treatments that are signature to the Ban- yan Tree Spa experience. I’m confi dent that our presence will heighten the standards of spa services in Singapore, and exceed our guests’ expectations.
What’s your aim for the year ahead? On our expansion plans, there will be more hotels and resorts, integrated resorts, as well as property development projects where appropriate. For the spa business unit, we currently
own and manage close to 70 spas in around 30 countries under the Banyan Tree Spa, Angsana Spa and Elements Spa By Banyan Tree brands. We are looking at expanding to over 100 spas in the next few years. Continual expansion will be across the
world stage with our foray into the Chi- nese market with its fast-tracked growth and high demand. Other new markets for the company will include Vietnam, the Indian Ocean region and India. In addition, our exposure in Europe and the Americas will continue to grow as we
40 spa business handbook 2012
explore opportunities in locations in the regions such as Portugal and Greece and Brazil and the Caribbean. In 2012, we’ll open three sites Shanghai
as well as Angsana Spa Tengchong – a hot spring spa innovation in China. We’ll also reveal Laguna Lang Co – Vietnam’s fi rst integrated destination resort that we’ve developed and will manage (see p8). The 288-hectare (712-acre) location on China Beach will feature eight international hotels (2,000 guestrooms in total) includ- ing a Banyan Tree and Angsana property with 10-treatment room spas.
What spa trends do you see emerging? There is a rising trend among men to visit spas and unwind with massage treatments and body scrubs. Also guests are going back to the basics.
They are focusing on the skilled touch and techniques which comes with the treatments performed by the therapists and prefer the use of natural ingredients which harness botanical power to nourish the body for greater wellbeing.
What are the growth opportunities? In the past, spas were commonly an extended facility of hotels and the clien- tele of spas were mainly in-house guests. Current travel trends reveal a convergence of health, travel and hospitality. The spa industry is emerging to fulfi l these needs by embracing wellness and focusing on experiences. Discerning guests are increas- ingly visiting spas for holistic wellness and
The relaxing and invigorating Tropical Rainmist experience with a Vichy shower and body scrub is Kwon Ping’s favourite treatment
pampering on top of basic relaxation and in seek of unique destinations for a sense of place. Visiting spas has become a pop- ular activity for many in their quest for a healthy and balanced lifestyle. Studies from lifestyle and business pub- lications point to the importance of having a premium spa facility, especially for high- end luxury properties and developments. Riding on the continual phenomenal growth and extensive publicity coverage highlighting the spa and wellness indus- try, we expect the spa to be an important factor for an overall hotel/resort experi-
www.spahandbook.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224 |
Page 225 |
Page 226 |
Page 227 |
Page 228 |
Page 229 |
Page 230 |
Page 231 |
Page 232 |
Page 233 |
Page 234 |
Page 235 |
Page 236 |
Page 237 |
Page 238 |
Page 239 |
Page 240 |
Page 241 |
Page 242 |
Page 243 |
Page 244 |
Page 245 |
Page 246 |
Page 247 |
Page 248 |
Page 249 |
Page 250 |
Page 251 |
Page 252 |
Page 253 |
Page 254 |
Page 255 |
Page 256 |
Page 257 |
Page 258 |
Page 259 |
Page 260 |
Page 261 |
Page 262 |
Page 263 |
Page 264 |
Page 265 |
Page 266 |
Page 267 |
Page 268