COMPANY PROFILE DECLÉOR
18-24 Westbourne Grove, London, W2 5RH, UK
Tel: +44 (0)20 7313 8787 Fax: +44 (0)20 7313 8771 Email:
newbusiness@decleor.co.uk www.decleor.co.uk
Background briefi ng Launched in 1974, DECLÉOR has been part of the Shiseido Group since 2000.
Main products For 38 years we have dedicated ourselves to researching the science of aromatherapy. It is this unrivalled expertise, ground-breaking product innovations and advanced profes- sional treatments that has made us the world’s most trusted professional spa brand. The comprehension of vital energies is the basis of our philosophy. In synergy with the sci- entifi c mastery of essential oils, it has paved the way for a spa treatment experience with proven exceptional effectiveness. DECLÉOR understands the body like no
one else through the unique back diagnostic massage, which combines the conventional massage with Eastern acupressure tech- niques. We know that each client’s general health and skin condition provides insight into their perfect course of therapy. We there- fore focus on understanding how the body’s external appearance corresponds with their inner health and well-being.
Additional products We provide an extensive range of aroma face and body rituals which address every skin- care need and are supported by exceptional
www.spahandbook.com
professional products carefully created by one of the world’s largest team of dedicated aro- matherapy and phytotherapy scientists. Our treatments can be combined into a perfect menu, giving the individual a tailor-made and totally unforgettable experience. At DECLÉOR we use only the fi nest grade
active ingredients to produce our exclusive and exceptional essential oils, which are at the heart of our high-performing prod- ucts. Our skincare expertise has allowed us to develop the unique aroma duo concept, which is based on a highly effective twofold system to boost the effectiveness of our face and body care.
Unique selling points We are committed to making our partners’ business a success. As your partner in an increasingly competitive marketplace, we aim to make everything effortless and simple. From products and treatments to the design of a treatment room, extensive training and promotional support, we offer a total partner- ship and all the right business tools to move your enterprise forward. We provide our partners with compre-
hensive support specifi cally created to meet the needs of the modern day spa, including on-site training, dedicated merchandising and promotional event management support
Carolyn Taylor, group MD
and an incentive scheme to inspire and motivate your team. At DECLÉOR we are committed to pro-
viding excellence, so training is integral to our principles. We provide effective train- ing solutions through our world-class training programmes for both therapist and non-therapist staff. We also offer marketing support through nationwide and local activities, direct marketing campaigns and monthly promotional activities.
How many spas do you supply? DECLÉOR is present in more than 1,000 spas around the world.
Top clients Spa Illuminata; Ragdale Hall; Titanic Spa; Centre Parcs’ Aqua Sana; Macdonalds Hotels Group; Lion Quays Waterside Resort; Marriott Hotels; Bluestone Resorts; Old Thorns Manor Hotel; Reebok Sports Club; Barcelo Hotels; Q Hotels Spas; Mercure Hotels; China World Hotel; Sofi tel Spas Marrakech; Interconti- nental Resort Bali; Mandarin Oriental China; Ritz Carlton Dubai; The Palace Sofi tel Dubai; and The Peninsula Hotel, Philippines.
Where in the world? DECLÉOR is represented in over 80 countries.
spa business handbook 2012 137
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224 |
Page 225 |
Page 226 |
Page 227 |
Page 228 |
Page 229 |
Page 230 |
Page 231 |
Page 232 |
Page 233 |
Page 234 |
Page 235 |
Page 236 |
Page 237 |
Page 238 |
Page 239 |
Page 240 |
Page 241 |
Page 242 |
Page 243 |
Page 244 |
Page 245 |
Page 246 |
Page 247 |
Page 248 |
Page 249 |
Page 250 |
Page 251 |
Page 252 |
Page 253 |
Page 254 |
Page 255 |
Page 256 |
Page 257 |
Page 258 |
Page 259 |
Page 260 |
Page 261 |
Page 262 |
Page 263 |
Page 264 |
Page 265 |
Page 266 |
Page 267 |
Page 268