COMPANY PROFILE Book4Time
9040 Leslie Street, Suite 226, Richmond Hill, Ontario, L4G 3M4, Canada
Tel: + 1 905 707 0070 Fax: + 1 905 707 0881 Email:
sales@book4time.com www.book4time.com
Background briefi ng Book4Time was founded in 2004 and is a privately owned corporation.
Main services Book4Time is a top provider of cloud-based business management software for the health, wellness and hospitality industry. Embraced by some of the world’s leading spas, hotels and salon chains, Book4Time has quickly become a favourite among estab- lished brands and start-up businesses in more than 20 different countries. Book4Time boasts an impressive product
suite, with an abundance of tools and features designed to help you schedule appointments, manage your guests, complete your transac- tions, control your inventory and kick-start your marketing and social media campaigns. With completely web-based software, Book- 4Time has set the industry standard for compatibility, performance and reliability.
Unique selling points While most spa software systems offer only cookie-cutter functionality, Book4Time is a tailored solution designed for seamless integration with your business. With this approach to customisation, Book4Time has become an attractive choice for multi- location and high-volume spa brands.
www.spahandbook.com book time
As a client-centric company, Book4Time is dedicated to improving the user experience. To foster this partnership, we operate an inno- vation council with our key clients. Through this approach, we are able to look towards the future to build new features and provide better business solutions.
Top clients Starwood Hotels & Resorts (W Hotels, Sheraton, Westin, St Regis); Red Door Spas (Elizabeth Arden); Bliss; Cowshed; Medifast; Morgans Hotel Group; Viceroy; SensAsia; Blo; and many independent spas.
Where in the world? Book4Time is currently booking appoint- ments for more than 500 individual spas worldwide. With more than 15 countries on board, you can fi nd our software operating in Canada, US, UK, Mexico, Hong Kong, Singa- pore, the Middle East, Peru, Spain, Malaysia, Guam and Thailand.
2012 trade shows SPATEC North America, SPATEC Europe, ISPA Florida and Florida Beauty Show.
Plans for 2012 This year, Book4time has partnered with Sprout Social to launch their improved social
Roger Sholanki, CEO
media suite. Book4Time Social allows anyone to manage their Facebook, Twitter, Linkedin and Foursquare accounts all from one dash- board. Through a simple keyword search, clients will find themselves connected to relevant users in their area. They will also be able to use this tool for scouting out the competition and tracking their social media campaigns and outreach. Book4Time will also launch B4T Mobile.
Our mobile application will allow clients to set up appointments and keep tabs on their business directly from their mobile phone.
Who’s who? Roger Sholanki, chief executive officer; John McDonald, chief operating offi cer.
What your clients say
“Of all the solutions we looked at, Book4Time provided the best user experience and func- tionality. The fact that it’s web-based means an easy set up and a quick implementation.” Dale Shriver, director of enterprise systems, Cortiva Institute “We are absolutely thrilled with Book4Time. We can now answer 96 per cent of our calls within 20 seconds and have increased our call conversion rate from 51 to 57 per cent.” Ashling Farrell, call centre manager, Bliss Spas
spa business handbook 2012 133
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