marie-louise coster writes


giving your clients peace of mind


Marie-Louise Coster looks at the importance of professional registers.


As an industry we are poorly regulated in many aspects. We have unqualified therapists offering treatments they are not trained in, worse still we have qualified therapists, who should know better, offering treatments they are not trained in.


We have therapists working without insurance (which for the small amount it costs and the huge peace of mind it gives I still, truly, cannot believe) and we have education being offered - often by those who are not qualified as teachers - in the guise of online training, extremely short courses and video tutorials. All of which are totally unacceptable but somehow have become commonplace in our industry.


It is also the case that anyone and everyone can open a salon if they choose - we only need to look at the nail industry to see that is true. There is no regulation and there is no approval required by local authority (unless you are offering electrolysis). How can this be?


We are dealing with the general public, our treatments affect their health and well-being. Many treatments are not suitable for clients who have certain medical conditions, and specific contra-indications, and yet these risks are ignored and not considered to be of the importance they truly are. I am not sure if that is down to a lack of understanding or a blind belief that doing the treatment regardless will be fine and if it all goes wrong they won't get sued anyway?


Getting onto a register proves that you are qualified and insured.


registers are long overdue


In recent times we have seen the introduction of professional registers and I for one welcome this introduction. No longer can we sit back idly whilst the client


goes to salons and therapists of a poor standard, who are not reflective of the rest of us and who really have no place in our industry. We will all be judged on such places and assumed to be of the same standard - which we aren't. I don't know


about you but I have not spent the last 21 years continually learning and developing my craft for therapists with no experience and poor qualifications to devalue me and the industry I love. So, these registers are long overdue.


GUILD NEWS 75


Image © iStock.com/Belyjmishka


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