Members’ Directory and Buyers’ Guide 2014
Code of Conduct
1.
This Code of Conduct (“Code”) is intended to assist Members of the Federation to maintain and improve the standards of conduct within the industry by assuring all who deal with Members of the Federation that they are conducting their business with reputable organisations.
2.
For the purposes of the Code the expression “Member” shall not include Associate Members as defined in the Articles of Association and bye- laws of the Federation.
3.
Otherwise the Code shall be binding on all Members. In the case of existing Members they shall be deemed to have subscribed to the Code by continuing in membership for a period of three months after the coming into effect of the Code. Members joining after the coming into effect of the Code shall signify that they subscribe to the Code by signing the membership application form.
4.
All Members shall additionally subscribe to the provisions of the Environmental Code of Practice and the Codes of Practice relevant to their business which currently comprise the:
4.1 4.2 4.3 5. Hardwood Code of Practice Panel Products Code of Practice Softwood Code of Practice 8.6
It is intended that the Code does not in all cases indicate in precise terms particular action which should or should not be taken but sets out principles which Members are required to apply with good sense, honesty and integrity in the spirit of the Code.
6.
Failure to observe the Code or the relevant Code of Practice could lead to the imposition upon the Member by the Federation of fines, suspension
Follow and comply with any instruction or guidance note or advice (where applicable) issued by the Federation;
8.7
Make known and publicise the existence of the Code and where appropriate provide details of the Disciplinary Procedure;
8.8
Notify the Federation of any matter which might adversely affect the reputation of the industry or the Federation;
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from membership or expulsion from the Federation in accordance with the Disciplinary Procedures of the Federation.
7.
The Code and/or the Disciplinary Procedure may be amended from time to time with the approval by the membership at an Annual General Meeting.
8. 8.1 8.2 Members shall:
Conduct their businesses lawfully and comply with all relevant legislation and trade fairly and responsibly;
Behave at all times with integrity and act responsibly and with care in the day to day conduct of their business;
8.3
Not knowingly misrepresent facts or mislead any customer or supplier concerning any aspect of the goods and services they provide;
8.4 8.5
Respect confidential information to which they may in the course of business become privy;
Provide adequate training and instruction to their employees and agents bringing the contents and application of this Code and its principles to their attention and requiring such employees and agents to carry out their duties in accordance with the Code;
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