stats
If you’re looking for staff members, what are you realis- tically looking for?
0% 10% 20% 30% 40% 50%
In your opinion, what was the primary rea- son for your sales in- crease or decrease?
Landing car dealership accounts Matthew Florman Sound Creations
Better sales techniques, hiring the right people, which allows me to focus more on selling and customer service Neil Kostka Rolling Audio
our packages helped. we have stayed true to our labor rates where other shops will cut their labor rates to get a sale Jamie Lewis Sounds Fast
Return Customers!! Either we planted the seed before and they are coming back for the upgrades, add ons, or the second / third phase of their build, or this is a second vehicle, work truck, or replacement vehicle, our customers come back to us. Jacob Brown
High Desert Mobile Electronics
Sales check: How did your first quarter gross sales com- pare with the same period in 2012?
It seems that people are willing to spend a more money now than before. Since attending Knowledgefest we have adjusted our sales tactics and have seen higher ticket sales across the board. Josh Mojica GNC Customs
We focused on certain categories that allowed us the ability to close the deal with high accuracy. Sam Lusco Sams Audio, Inc.
14 Mobile Electronics May—June 2013
Highly experienced installer(s) 27% Higher by by more than 20 percent
Higher by 10-20 percent Higher by 1-10 percent
Flat We are not looking to hire now 22%
Lower by 1-10 percent Lower by 10-20 percent Lower by more than 20 percent
I don’t know Another in-store position (please specify) Expand 9% Qualified installer(s) we can train 47% Highly experienced sales person(s) 22% Qualified sales person(s) we can train 31%
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