focus on 39
against them by offering rental prices directly to the customer, often at a lower price? “Secondly, is that company prepared to work with them to make selling car rental as easy and ‘hassle free’ as possible, such as offering zero deposit at the booking stage, no amendment or cancellation fees should plans change (up to 72 hours prior to vehicle collection)?” Your Car Hire is a worldwide car rental broker that sells entirely through travel agents. "Our new website, which launches on June
1, does everything an agent needs, including one-way rentals. It shows if a supplier is on or off airport, details fuel policies, enables agent supplier preferences and can adapt to any changes the agent may want to make," said Ruth Blight, the company's Managing Director.
DEVELOPMENTS Elsewhere, electric vehicles, a new smartphone app and wireless technology are leading the way for greener and speedier car rentals. Hertz and Europcar UK have introduced Nissan LEAF electric vehicles in London, with rentals from £9.99 a day (Hertz). Europcar will introduce the green vehicles to other major UK cities shortly and plans to have fi ve per cent of its fl eet electric by 2020. Ken McCall, Managing Director Europcar UK, says: “Car rental is a brilliant way to try out electric vehicles.” Europcar has also launched a new smartphone app called ToMYCar that enables customers arriving at Heathrow, Manchester and Edinburgh airports, and London ExCel, to unlock the car
and drive it away. A map is sent showing the location of the car and drivers need only visit the desk on their fi rst rental. When returning the car, customers lock the car by pressing the ‘return vehicle’ button on the app. Avis claims it has shortened drop-off times to 90 seconds with its Rapid Return scheme. A wireless device reads barcodes on the hire car and issues a receipt for the rental including mileage driven and fuel used. Hertz has speeded up the process of picking up a car. Two hours before pick-up, members of its Gold Plus Rewards loyalty programme are emailed details of the car they will be driving and where it will be parked.
VALUE AND SERVICE Magda Newman, CRM Marketing Manager for Hertz International, says: ”When it comes to holiday rentals, good value and speed of service remains top of the list for renters. In addition to having a great car to drive they want to get served fast and fi nd their car easily.” Europcar has launched the trade-only
Keddy brand aimed at price-sensitive customers. It is available exclusively through tour operators, online travel agencies and brokers and includes rentals in 140 countries worldwide.
30% OFF YOUR USA CAR HIRE
Why Alamo’s the No.1 for USA car hire: l Up to 30% off fully inclusive packages for Travel Industry professionals
l On-airport locations & award-winning customer service l No hidden extras or credit card fees l Free 24 hour roadside assistance l No cancellation charge
www.alamo.co.uk/sellingtravel
Terms & Conditions: Travel Industry Staff ID will be required at time of rental to qualify for the discount and the rental does not qualify for frequent flyer programmes or cashback schemes. Examples of Travel Industry ID include Company ID card, business card, letter of employment or payslip. Standard rental terms and conditions apply. Full T&Cs found at
www.alamo.co.uk/sellingtravel ©2015 Alamo Rent-A-Car. All rights reserved 15-UR029
Agent Offer
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88