Feature: Hot Beverages
An end to boiling water in the galley
“The onboard sales market is growing fast with an average of one out of every eight to eleven passengers buying a hot drink onboard.”
20–30 seconds before pouring) so that you don’t burn the coffee. Like wine, coffee tastes differently depending on where it is grown and how it is roasted.”
ground coffee beans, creating a taste closer to roast and ground but without the operational complications.
According to recent research by Nestle Travel Channel, there is currently an even split between airlines offering in-cup drinks and those offering drink sachets with a branded cup. Sachets are cheaper at around nine pence each, compared with the simple-to-use in-cup drink at around 20 pence.
However, speed is the essence on rushed, shorthaul flights and Starbucks is so determined that its product will taste good in the air that is has even put easyJet crew through a training course at its Coffee College. Said Alan Hartney, Starbucks UK & Ireland coffee ambassador: “Most importantly, when creating a cup of instant coffee in the air, is the use of water that’s slightly off the boil (wait
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www.onboardhospitality.com
The coffee merchant is also making great strides in the rail industry with a recent announcement from Swiss railway, SBB that they will launch Starbucks-branded stores onboard two SBB intercity trains between St. Gallen and Geneva early in 2013. (see Rail Catering in this issue). Starbucks already has a special supply partnership with Rail Gourmet in the UK and Ireland.
Douwe Egberts has launched a new range of coffee pods that can be used with the Senso coffee machine range. The easy-to-use pods include a choice of Cappuccino, Cappuccino Choco and Caffe Latte as well as ‘Lungo’, an espresso-inspired range. The packaging is clearly signposted with taste and strength indicators for easy selection.
It comes as no surprise, however, that tea tops the bill as top selling beverage in the UK. According to the United Kingdom Tea Council the British
Boiling water in the galley has never been a favourite with airline crew and the SkyTender drinks trolley, developed in conjunction with Air-Eltec Luftfahrttechnik, has made water tanks and kettles on board a thing of the past. The patented system has been specially developed for the aviation industry to provide hot and cold drinks at the touch of a tap. Boiling water is prepared automatically with fresh coffee and tea concentrate and instant soups can be served by a touch on the screen. Cabin crew can also serve two identical drinks at the same time from both sides of the trolley, speeding up the drinks service and reducing delays between the drinks and food service. Delivery from the tap takes just 2.7 seconds.
Development of the trolley has taken over four years, involving many airlines, cabin crew and catering companies who also took waste management, cleaning and ground handling support into account. The trolley is available to airlines for a set rental fee which includes service, maintenance and repair.
Air-Eltec and SkyMax have been involved in airline cabin intelligence and integration for more than a decade.
www.skymax.eu
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