Contents
Inside this issue...
INDUSTRY UPDATE 6-12 Industry Update
FEATURES
14 Kids in the air 26 Airlines 50 Hot beverages
SHOWS AND CONFERENCES
54 LUNCH! new products 56 Low Cost Airlines 69 AIX Seattle review 70 IFSA Long Beach review 72 IFSA new products 74 IFSA photo gallery 77 ITCA Abu Dhabi preview and listings 89 Amenity awards
SPECIAL REPORTS
34 Norwegian 38 Branding 44 ENVAC
ONBOARD ENTERTAINMENT
60 News 63 Uplifted (onboard fitness) 64 APEX review 66 Smart talk: Wireless IFE
REGULARS
22 Airlines trends 24 Jeremy 32 Industry comment 36 Rail catering 41 Chef 42 Beer 48 Four corners 58 Ancillary revenue 76 Green 86 People on the move 88 Past events 90 Future events
14 FEATURE
Kids in the air Keeping children happy is important – because it keeps the whole plane happy! We delve into the latest innovations in onboard entertainment, from digital aps, to old-fashioned card games.
54
Cover image courtesy of Emirates
www.emirates.com
NEW PRODUCTS
LUNCH! new products Over 230 suppliers showcased their food, drink, packaging and equipment products to over 4300 trade buyers at this year’s show in London. We look at some burgeoning new products.
50 FEATURE
Hot drinks The ultimate buy on board product, comforting hot drinks are becoming more complex with every boil of the kettle. Find out how onboard services are trying to be everyone’s cup of tea.
NEXT ISSUE 73
• ITCA Abu Dhabi review • WTCE Hamburg preview • Marine Hotel Association preview
38 COMING UP
ITCA Abu Dhabi We look forward to seeing you there
SPECIAL REPORT
Branding We meet Stathis Kefallonitis of
branding.aero, an agency that specialises in brand perceptions, sensory stimuli elicitation, and customer engagement in the airline industry.
www.onboardhospitality.com
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