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The best part about working at Microsoft is being part of a driven family. Everyone here is driven by something - be it success, money or customers. We all have a passion for what we do. We put in 110% and in turn Microsoft takes care of our wellbeing.


Pearl Schrimpton, Bidvest Corporate Account Manager.


Source: CRF Institute’s Best Employers 2011/2012 book


Microsoft South Africa pays full-time salaried staff on the 65th percentile. Primary benefits sometimes evoke strong reactions from employees. HR-managed round table discussion groups, with between 15 and 20 staff members, were held to dipstick the relevance of Microsoft South Africa’s pay structure. The feedback from the staff within the Public Sector team indicated a perception that the team were being paid lower than the 65th percentile and that promotions were slower than in the rest of the organisation. An in-depth analysis of the actual data supported the concerns raised by staff. “We immediately started taking action to address this issue. Over the last 3 ½ year period we have progressively helped this group of people to get to where they need to be. This came as a direct result of just listening to our people,” Nyati stated.


“We also found that, in general, consumers


are facing financial challenges. This is particularly relevant when people want to upgrade their own or their children’s skills. Again, interacting and listening to our staff, we decided as an organisation to turn this around. Historically staff have had to fund their own studies themselves, with the commitment of a refund from Microsoft South Africa once they pass their course. Today we advocate that we trust that our people will achieve academically and now we finance their studies up-front. They are only required to repay the organisation should they not successfully complete their course. The whole study landscape in Microsoft South Africa has changed. We’ve found more staff members are participating. This is fantastic for the organisation as our people are advancing themselves and our overall skills base keeps on increasing,” Nyati explained.


20 Management Today | March 2012


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