ADVERTISEMENT FEATURE


Inside Asian Pioneer Inflight


mission is to be considered the best supplier and to help all our customers save cost – guaranteeing proper quality control and delivery schedules.


Asian Pioneer Inflight is a successful supply chain management provider of onboard service products with customers in more than 20 countries, specialised in sourcing, developing and importing products for on-board business. The Spanish-Chinese joint venture prides itself


on having its own Chinese sourcing offices, guaranteeing to find the best products within a reasonable timescale, as well as carrying out appropriate quality checks before shipment. Additionally, the company owns two factories


in China producing textiles (blankets, amenity kits, bags) and headphones. Working with its own factories can guarantee on-time delivery and the best price ratio. Its team has more than 20-years experience in


the airline market and its members are constantly investigating new onboard products that can generate additional revenue, improve passenger comfort and quality of services and save money. Onboard Hospitality talks to Asian Pioneer’s


CEO Federico Heitz, who tells us more about the company’s ethos:


OBH: What is your mission as a company? Federico Heitz (FH): Asian Pioneer Inflight’s


OBH: Explain what services your company offers FH: Asian Pioneer Inflight currently provides the following services to its customers: • Supply chain management in China • Product design: if the customers do not have a certain product in mind, our design team can sketch new items


• Negotiation with factories: identifying the factories capable of offering the required service


• Factory audits: our auditors visit the factory to see if it has the capability to deliver the requested quality, both prior and during the production of the items


• Sourcing and purchasing • Quality and production control: once the items have been produced, out quality control team will verify that the products are aligned with the approved sample by the customer


• Logistics: we take care of all the arrangements to ensure the products leave China safely and reach the requested destination on time


• On board consulting services: helping airline companies on the design and customisation of their onboard services


OBH: How do you select your suppliers? FH: Asian Pioneer has long-term relationships with most of its suppliers. They are always selected according to their competitiveness, and after passing strict factory audits covering product


quality, production capacity and corporate social responsibility issues. Since January 2008, Asian Pioneer has been


a member of The Global Compact - a group of companies committed to align their operations and strategies with ten universally agreed principles covering human rights, labour, environment and uncorrupting policies.


OBH: How do you ensure quality control? FH: Quality control in ensured in two phases: • Factory Audits: our own inflight auditors visit the factory personally to access its capability to deliver


• Quality and production control: once the items have been produced, the quality control team will verify that the products are aligned with the approved sample by the customer. Most of the quality controls (QC) are carried out


Clockwise from top left: Banny Cheung and Federico Heitz, Asian Pioneer´s founders; newspaper trolley cover; ice bucket (both patented products); a Chinese factory


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116