Contents


Inside this issue...


INDUSTRY UPDATE 06-15 Industry Update


FEATURES


24 Ancillary Revenue 52 Bread 64 Front Cover Competition Entries


ITCA


18 President’s column 20 ITCA Nice Preview 34 ITCA Dubai Review/Gallery 73 ITCA Nice Exhibitor Listing 102 ITCA Dubai New Products 108 ITCA Update


SPECIAL REPORTS


38 Amtrak 42 DHL 45 Linstol 49 Aussie Food Trends 62 Delta 100 W.K. Thomas


REGULARS


31 Jeremy 32


In person - Franck Bouat, Servair


41 Chef 50 Industry Comment 56 Creative Kitchen 60


Four Corners


66 Rail Catering 68 Green Issues 72 Wine 101 Lean management 106 Product news 111 People on the move 112 Past events 114 Future events


18 ITCA


Stephen White ITCA’s President discusses the ‘new look’ ITCA Trade Show and Networking Forum in Nice and the major benefits to members of the changes taking place in the Association.


20 ITCA NICE


Networking event This year’s ITCA in Nice offers exhibitors and delegates a range of new networking opportunities. There will also be Workshops covering Wine, Provencal produce and Perfume.


Cover image courtesy of Dawn Foods. www.dawnfoods.com


24 FEATURE


Ancillary Revenue Part III covering ways in which airlines generate revenue beyond the sale of tickets. We talk to IT suppliers, caterers and airlines about ancillary sales and potential revenue from WiFi.


NEXT ISSUE 107


• ITCA Nice review • Catering for cruise lines • Aircraft Interiors preview


42 COMING UP


Aircraft Interiors Expo, Hamburg MHA Orlando See www.onboardhospitality.com for all events in 2011


SPECIAL REPORT


Flight catering takes off A walk through DHL’s Heathrow facility reveals a very unconventional flight catering unit. BA, DHL and Northern Foods work together to raise the passenger food experience.


www.onboardhospitality.com


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