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NEWS
Hot market
for speech
GN launches Avaya unveils
automation
latest Jabras
Aura mid-size
SPEECH automation specialist
Telephonetics VIP has embarked GN NETCOM has positioned two AVAYA has lifted the curtain on
on a partner recruitment campaign new product offerings at the centre its Aura mid-size solution for
and aims to help resellers capitalise of its Unified Communications enterprises, a single-server UC
on the fast-growing global speech strategy – the Jabra GO 6400 and solution for businesses as small as
technology market, which is pro- PRO 9400 series of Bluetooth and 100 employees and scalable up to
jected to reach $7.8bn by 2010. DECT headset solutions. 2,400 users and 250 locations.
According to Telephonetics VIP Both have a touch screen base Alan Baratz, President, Global
Director of Sales, Mark Holmes, for call management and combine Communications Systems and
automatic speech recognition rep- the sound, range and quality per- Senior Vice President at Avaya,
resents the biggest slice of the cake. formance of a professional office said: “When we launched Avaya
He also noted that the market is headset. The Jabra GO 6400 is Aura in May it provided a solution
driven by demand for solutions that aimed at mobile-centric employees
Karsten Pedersen
for large enterprises looking to
integrate with existing infrastructure while the PRO 9400 makes use of both in and out of the office. The run their unified communications
to enhance a customer’s experience, DECT technology caters for office- Jabra GO 6400 and Jabra PRO and contact centre systems more
Alan Baratz
increasing loyalty, efficiency while centric workers. 9400 Series allow mobile-centric efficiently. With the release of environmentally friendly approach;
driving down operating costs. Both headsets are compatible and office-centric workers to ben- Avaya Aura mid-size solution for simplified installation and ongoing
He said: “The programme is for use with UC applications such efit from increased productivity by enterprises, we provide the same, management with integrated ser-
designed to align the most com- as Microsoft OC. using a single headset for desk, high-performing functionality to vices for administrators, powerful
patible, committed, knowledgeable Karsten Pedersen, MD, GN soft and mobile phones which can even more businesses.” wizards and self-use administration
and customer-driven companies for Netcom UK & Ireland, said: “The be easily managed via the touch According to Avaya, the enable the entire solution to be
mutual success.” need for mobility is increasing screen base.” benefits of the solution include: remotely deployed in 1-2 hours;
Up to 75 percent reduction in and high resiliency with built in
Nimans names dates for workshops on
hardware, power and cooling and remote monitoring, no single point
maintenance requirements for a low of failure and an optional backup
OpenScape Of
total cost of ownership and a more server for redundancy.
� ce for Siemens HiPath
NIMANS is running a series of light specific applications, with the ing them to demonstrate how their
A TWO-time UK Chamber of Commerce award winning communi-
workshops for Siemens resell- first events taking place on 17th customers can be more produc-
cations firm is aiming to become ‘first choice’ in telecoms engineer-
ers focusing on key elements of November in Milton Keynes, and tive. Tierney-Neave commented:
ing. NAC Engineering Services covers the entire UK, including the
OpenScape Office for the HiPath two days later in Manchester look- “Version 8 gives resellers the oppor-
Channel Islands, Isle of Man and Eire, meaning that resellers without
3000 version 8, which transforms ing at contact centre applications. tunities to sell the right things to
a technical services division have access to a national engineering
a traditional PBX into a SMB uni- According to Yvonne Tierney- the right people. capability that can also be provided on a white label basis. Technical
fied communications platform. Neave, Siemens Business Manager “The new workshops provide a
Sales Director at the firm, Robert Scott, commented: “We cover every
The Siemens application work- at the distributor, the solution way forward, helping resellers iden-
aspect of business system care including supply and installation, annual
shop programme will run over the allows resellers to sell applications tify and capitalise on new business
and ongoing maintenance, shifts, changes and upgrades, consultation
services, and we offer a technical help line.”
next six months and will high- rather than ‘just technology’, allow- opportunities.”
Opal rolls out IPVPN LLU Annex M added
solution for multisites to murphx’ portfolio
RESELLERS lacking the opera- three classes of service (QoS) to MURPHX Innovative Solutions are positioned as a replacement for
tional or technical resource to differentiate and prioritise critical has added LLU Annex M to its legacy ISDN and SDSL services,
JAMES Caan, star of BBC’s
design and implement complex and time sensitive data traffic. The connectivity portfolio, extend- and solutions requiring bandwidth
Dragon’s Den, was the keynote
wide area network (WAN) solutions solution is also available as a ‘raw ing the capabilities of standard for convergent applications such as
speaker at the inaugural Comp
have been given a leg up to new con- components’ offering (Wholesale ADSL2+ services. VoIP and videoconferencing.
TIA Comp EMEA Member
nectivity business by Opal. IPVPN), enabling the wholesaler By amending the split of the Commercial Director at mur-
Conference held at Royal Ascot
racecourse last month. After The carrier has launched a next to create and deliver their own downstream and upstream frequen- phx Innovative Solutions, Carl
Caan’s entrepreneurial words of
generation WAN solution for mul- solution and manage the end users’ cies using LLU Annex M, it is pos- Churchill, stated: “We can provide
wisdom the 250 delegates took
tisite businesses which is available wide area network. sible to obtain rate-adaptive speeds technical sales engineering support
advantage of a packed seminar
fully managed (Reseller IPVPN), Andrew Hollingworth, Dire- of up to 16Mbps downstream and to identify opportunities in our
programme and strategic
offering design and project man- ctor of Wholesale at Opal, com- up to 2.5Mbps upstream (the per- partners customer base and work
networking opportunities.
CompTIA event organiser, aged implementation plus ongoing mented on the launch, saying: formance is dependant on the qual- together to build solutions that are
William Linard, said: “CompTIA
management of the WAN. “Our new IPVPN propositions ity of the copper pairs utilised and fit for purpose in every sense.”
serves advocates legislation
Features include high speed offer flexibility for both the part- the distance from the supplying Churchill also noted that the
that directly impacts the ICT
Internet access with managed fire- ner and end user. Opal’s IPVPN telephone exchange). Annex M product range will be
industry. The event was a great
wall options, access to near-real negates the need for multiple cir- murphx LLU Annex M services available via murphx’s proprietary
success and impressed on
time online performance reporting cuit types and suppliers, reducing are available to more than 55% of Provisioning and Management
members and guests the value
of being a CompTIA member.” via the Opal portal, and the use of capex and opex costs.” the UK’s business population and platform, XPSv2.
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