70
Franchises from £20,000 to £50,000
PlumbXpress
Investment level:
c
u
s
£29,500 + VAT
Website:
www.plumbxpress.co.uk
Email:
info@plumbxpress.co.uk
Phone:
0800 294 8992
f
r
a
n
c
h
i
s
e
f
o
classification:
Van-based
the board, he decided to quit university to
concentrate on learning a trade that he
believed would earn him a far more lucrative
living than gaining a degree in History, Politics
& Economics could offer.
Within a few years, Mr Morris’ plumbing
skills, combined with his mother’s sales
and marketing expertise had built a highly
successful business, which she recognised
could only be rolled out nationally through
franchising.
“We wanted to help others achieve
what we had achieved,” explains Mrs Morris.
“Through the PlumbXpress franchise, we
can offer hard working, practical people
the opportunity to tap into a fantastic
marketplace and build a thriving, pro table
Plumb Perfect!
and recession-proof business. It doesn’t
matter whether you have previous
experience or not – our franchisees come
A franchisee couple for PlumbXpress explain how their
from all walks of life – PlumbXpress can train
you to become a fully quali ed plumber as
homecoming has been a pro table one… well as an expert business operator!”
Sharon Johnstone and Terry Hack
T
HIS TIME last year, Sharon Johnstone the training course and launched their
“PlumbXpress
would certainly agree. “We haven’t looked
and her partner Terry Hack were PlumbXpress business in April 2008.
has guided
back since we decided to invest in a
wondering what to do with their According to Ms Johnstone, they have hardly PlumbXpress franchise,” Ms Johnstone
lives, having returned home to the UK after had chance to draw breath since. By July
us every step
says. “The support we’ve had from Angela
running a successful bar and restaurant in the business was inundated with work and
of the way
and Dan has been phenomenal – we
Majorca for the previous six years. A former so they decided to take on an employee.
and we have
couldn’t have achieved the level of success
hairdresser and a quali ed plumber, Ms They put a second vehicle on the road in we’re enjoying without their experience,
Johnstone and Mr Hack had enjoyed running August and now plan to add a third vehicle
followed
professionalism and commitment to our
their own business, but missed their families and employee to their business in April 2009 faithfully business. We work hard and we invest in
and decided to return home. Determined to keep up with the continually growing
everything
good marketing – our ads are in all the local
to continue being self-employed, the couple workload. directories and in our local papers – but
spent 18 months looking at different “As Terry was already fully quali ed as
they have told
increasingly it’s word of mouth referral from
business opportunities before settling on the a plumber, we didn’t need to do the full us to do. As very satis ed customers and con dence
“perfect t”, says Ms Johnstone. training,” Ms Johnstone explains. “But the
a result, we
in the reputation of a good brand that
“PlumbXpress immediately appealed week we spent in Glasgow at the Franchise differentiates us from our competitors.
to us because Terry had spent 30 years Academy was absolutely brilliant. We
turned over
Whether we’re working in their homes or
as a plumber before we moved to learned so much about sales and marketing, £130,000 in at their business premises, people trust us
Majorca,” she explains. “To be honest, we customer care and so forth, all of which has
our rst six
- because we’re PlumbXpress!”
had considered buying and liverying a van stood us in really good stead. PlumbXpress PlumbXpress trains franchisees to
ourselves, putting an ad in Yellow Pages and has guided us every step of the way and we
months…”
become fully quali ed plumbers within
setting up independently; but once we’d have followed faithfully everything they have only eight weeks, with ongoing technical
visited PlumbXpress and looked at their told us to do. As a result, we turned over and business development support to
business model, we liked the fact that they £130,000 in our rst six months and we just ensure the highest customer services are
were a young, ambitious company and felt get busier and busier!” maintained. Franchisees operate from
convinced that we would have a much PlumbXpress was founded by Angela professionally liveried, fully equipped vans
better chance of success with their business Morris and her son Dan just under two and provide 24-hour emergency plumbing
expertise and the credibility of a professional years ago, following the success of Mr and drainage cover as well as installation
brand behind us.” Morris’ own plumbing business. Although services, making the business virtually
Ms Johnstone and Mr Hack completed he achieved top academic grades across recession proof! �
February 2009
www.businessfranchise.com
BF070_PlumbXpress_Feb09 x.indd 1 7/1/09 16:46:19
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134