TECHNOLOGY
OCEANWEB OceanWeb Ltd are an international leader in satellite communications, IT support, networks, cybersecurity, email and AV systems for the superyacht industry. Using cutting-edge technology, we are able to provide customised, viable, effective and innovative solutions to suit each client and ensure that these solutions are delivered on time and on budget. They offer the same exacting level of service and attention regardless of the project and currently provide comprehensive services for over 110 superyachts worldwide. They also have a strong relationship with a number of management companies who utilise their services to ensure that owners, crew and guests all experience a seamless transition in communication platforms from on land to on board. For more details Tel: +44 (0)1624 834904 or visit
www.oceanweb.com
just a geeky deckie or an overworked engineer who volunteer (or not) to help with any computer and IT based issues.
Other questions on our list would include; What 4G equipment do they have onboard? Do they have a gateway on board to manage the off-vessel connections?”
The size of the yacht will a lot of the time dictate the number of guests and crew, so you can try to ascertain the quantity of devices and data that might be required, but as Pippa explains, this is not always the case. “Recently, Yacht Projects attended a 51 metre yacht that carries 10 crew and 10 guests and we found over 120 devices had been connected to the onboard network, 10 of these were Apple TV.” Pippa Nicholas told us, “The owner had been told they would work fine. He didn’t question it as he had been told he had internet on board. At home the owner has a fibre optic multi gigabyte connection yet his family of four had 50 devices connected to it. Because he and his Captain had not researched the matter carefully enough or stayed up to date with technology, his expectation was, that because he had Internet on board it was going to work like it did at home. Yachts of this size do not carry dedicated ETOs and the onboard techie is often
So what’s on offer within the portfolios of these companies? Sara Hextall elaborates, “We offer a blended approach to the problem of increasing demand for the quality and speed of data encompassing VSAT, 4G and technical support. Our flexible VSAT contracts allow for short-term high-speed increases for when bandwidth requirements are high. VSAT is still essential as a solid back up for when 4G and 5G networks are over saturated or unavailable i.e. off-shore. VSAT airtime is also provided with an SLA, guaranteeing a certain level of service. There are no SLAs provided by the cellular networks for a 4G service as you get what is available. However, when available, 4G would be our preference for guests as it has high speeds and low latency offering a more satisfying user experience.”
This question of 4G and 5G was backed up by Simon Pearce, as specialist in communication for the superyacht sector, he reminds us that, “5G is being talked about as though it’s commonly available, but the reality is that right now, around the world, terrestrial 5G networks are at various stages of implementation and little, if anything, is currently available at sea.”
TELENOR SATELLITE For well over a decade, Telenor Satellite has been providing premium VSAT services to superyachts across EMEA and the Caribbean via its extensive reseller network. The company’s THOR fleet of satellites offers an excellent look-angle, providing continued uninterrupted service with super large bandwidths and high speeds and on both Ku and Ka-bands. Reliable connectivity is essential for the needs of the crew and guests’ expectations of flawless connectivity. Telenor Satellite’s agile, fully managed service portfolio can be tailored to the needs of individual clients and can be designed to offer short term contracts, flexible data profiles with upgrades or downgrades available on demand. Telenor Satellite partners with industry leading antenna suppliers and offers antennas as small as 60cm, and seamless connectivity with bitrate up to 400+ Mbps. For more details email the team at
dataservices@telenor.com or visit
www.telenorsat.com
ONBOARD | WINTER 2022 | 85
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