The Dye Sub Column Your questions answered
In a new feature for Printwear & Promotion, we have scoured the Dye Sub Forum for problems and answers from forum users. For more answers to your dye sublimation problems visit the forum online.
Mug printing problems - element marks
Dye Sub Forum user Fletcher posed the following query: “Hi all Iʼm having major issues with the element marks being left on the mug. Iʼm doing 170 for 160 seconds and pre heating with the mug
in. Iʼve messes with times 120- 200 seconds and still the same. Any ideas? My temper is running out. Iʼve gone through
25 – 30 mugs this morning trying to get this right as the order is large. But itʼs beating me.
Oh and I'm using a five-mug mug press. Any ideas? Thanks.”
And here are the responses: Dye Sub Forum user Paul said:
“I had this problem when my element was close to dying. I swapped for the new one and it worked.”
Dye Sub Forum user Andrew commented: “Looks like not enough temperature getting into the mug. Beyond the element marks the colour is pale. Have a go at turning up the temp. Make sure pressure is firm. Can't see all
| 26 | March 2019
elements getting an issue at the same time. Strange if it is regular used settings to change though. Is it a heated room you are in as temperature has dropped outside. In our warehouse this can affect things and needs a bit more work to keep the mugs ticking.”
Printing error
Dye Sub Forum member Dollshousegirl asked: “Iʼve got a Ricoh SG 3110 DN – Iʼve downloaded the driver and the ICC profile and set this all up with instructions from the company I bought from – now I go to my design which is saved as a jpeg in a folder on my PC – itʼs seems unable to print – I just get error printing in the print queue info... so not sure where to go to find out what the error is.
What settings do I need to look for and check?” And here is the response:
Dye Sub Forum user webtrekker said: “You need to print from graphics software that handles ICC profiles. You need to be able to allow the software to manage colours via the ICC profile and turn off colour management in the printer driver.”
www.printwearandpromotion.co.uk
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