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Park News www.parkworld-online.com


Camelback re-opens J


ust in time for a full summer of family adventures, the 560 acre (227 hectare) Camelback Resort, Tannersville, Pennsylvania, has re-opened Camelback Lodge and its Mountain Adventures, including Pennsylvania’s


only mountain coaster. Its Aquatopia Indoor Waterpark reopened June 19 and the resort’s outdoor Camelbeach Mountain Waterpark re-opens 1 July. Camelback Lodge has reopened at limited capacity to create an exclusive,


safe and crowd-free experience – and all mountain adventures will limit guests to ensure physical distancing. Enhanced sanitation measures utilising hospital-grade disinfectants have been deployed throughout the resort, and guests will be greeted with a wellness screening, asked to wear a face covering and comply with six-foot physical distancing policies.


Triotech shares early recovery results


PortAventura World Resort to open 8 July


PortAventura World is ready to open its doors on 8 July marking the beginning of the Resort’s 2020 season, which will also coincide with the start of the summer campaign. The Resort has planned a leisure and holiday programme that will allow visitors to enjoy its iconic rides, wide and varied range of cuisines, and accommodation in its different themed hotels, for a unique experience in a safe environment. In order to ensure the wellbeing of its clients, employees, and partners as much as


possible, PortAventura World has implemented all the safety, physical distancing and hygiene measures set by the authorities and further certified by external auditors. The objective is to ensure the best leisure and holiday experience by complying


with every single measure. Therefore, PortAventura Park and Ferrari Land, with their offer of rides, restaurants, and shops, will resume activities on 8 July, with the following summer opening times: from 10:00 to 22:00 and from 11:00 to 16:00 respectively. At the same time, Hotel PortAventura, Hotel Gold River, Hotel Mansión de Lucy and Hotel Colorado Creek and their pools will also open hence ensuring that guests visiting the Resort can still stay in their favourite themed establishment. In order to guarantee safety measures, the Resort’s show schedule had to be


adapted to fit in with the new situation and unfortunately all shows have been cancelled until September. Likewise, Caribe Aquatic Park will remain closed. The celebration of the 25th Anniversary has coincided with exceptional times, in which the commitment of the entire company has been fundamental in these months. “For 25 years, our purpose has been to create unique experiences that can


be enjoyed and, above all, shared with family and friends. PortAventura World is an exceptional place due to its location in a Mediterranean enclave; its unique offering includes a range of leisure options for every type of traveler; the quality and excellence of its services; and its commitment to people, surrounding areas and society” said Arturo Mas-Sardá, chairman of PortAventura World’s board of directors.


Triotech founder and CEO Ernest Yale said that early results from some Family Entertainment Centers (FECs) and Parks re-opening are very encouraging for the industry. Triotech has several hundred attractions deployed across the world as well as thousands of coin-op products. As countries, states, and provinces are re-opening, feedback from operators is crucial to gauge consumer confidence and behavior. Parks in Europe and Asia as well as FECs in the USA are just some examples of installations that have begun receiving guests once again as recovery plans are put in place. “Early returns have been more


than encouraging,” noted Yale. “We have seen numbers that are even up from the same dates last year, even as high as 60% over the year before!” The positive results are in the USA as well as Europe, and across FECs, stand- alone attractions, and amusement parks. “The current crisis due to the pandemic is unprecedented. The entire industry, from operators to suppliers has been wondering what will be the consumer response to de-confinement, what will be the transition to the so-called new


16


normal. Therefore, it is important to monitor the recovery.” One principal factor that could


explain these positive results is the existence of a pent-up demand from consumers that are tired of confinement and want to go out and live experiences outside their homes. “These numbers are great news for everyone,” added Yale. “We know in the long run our industry, out-of- home entertainment, will thrive. It’s a fundamental human need to go out and live experiences in groups, with friends, and have fun. So, we might have a recovery in phases, with its inherent challenges including implementing hygiene and physical distancing rules from the relevant local authorities, but I am confident in the future.”


JUNE 2020


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