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LOOKING FORWARD


Preparing for player engagement expectation evolution


As the industry prepares for ICE and the discussions that will shape the year ahead, the lottery sector is entering a quieter but significant period of change. This change did not start recently, but it remains relevant more than ever, as player engagement and expectations continue to evolve.


Focusing on meaningful choices while preserving the simplicity that makes the lotteries accessible to many, emphasising enjoyment, anticipation, rather than the FOMO.


Community engagement is an important aspect of lottery evolution. Lotteries have always been social, whether it’s workplace pools or family syndicates, having said that, such interaction has often existed outside the product itself. Lottofy closes that gap by bringing social play into the lottery experience itself, in a structured, transparent, and fair way.


SHARED WINNINGS


This thinking is clear in Funds 50/50. Players take part in a shared pool, and half of any winnings are shared across all participants. It changes the experience from playing alone to playing together. Wins feel more frequent and more meaningful because they are shared. Just as importantly, the structure is clear, so players always understand the fund pool and its distribution.


O


ffering the biggest jackpots alone is no longer enough. Instead, bringing more depth to experiences that drive repeat engagement week after week is what matters most. Player habits, continuity, clarity, and trust matter as much as the size of the win.


MOVING TOWARD A SOCIAL ELEMENT


Traditionally, lottery engagement has been driven by moments. Draw days, big jackpots, and headline winners defined how people interacted with lottery products. The essence of lottery play hasn’t changed, but how players are engaged between those jackpot moments is changing, moving toward a social element. This evolution keeps the experience simple and respectful of players’ time and choices.


For Lottofy, this shift aligns with the brand’s longstanding view, looking through the lens of a modern audience. The focus was never solely on jackpots. Instead, it


18 JANUARY 2026 GIO


combines its appeal with the core fundamentals of entertainment, enjoyment, accessibility, and sustained engagement. Player experience is core to how Lottofy designs and delivers products. Lotteries are games of chance, and the odds of hitting the big one are challenging. Clear mechanics, flows, and easy participation build user trust with every interaction and elevate user experience. This is where gamification related to the lottery structure can add the most value and fit best.


The same principle applies more broadly with SuperLotto Syndicate. Uniting multiple international lotteries into a single syndicate creates a collaborative experience throughout the week, with variety and consistency while preserving each lottery’s integrity.


These experiences reflect Lottofy’s approach. Social play is not about complexity or intensity. It is about giving players more unique ways to play together, more reasons to stay engaged, and greater confidence in products built for players’ ongoing enjoyment.


INNOVATION MATTERS Twenty twenty-six brings various shifts for operators with lottery products. One thing remains certain: the best positioned for sustainable growth will be those who approach engagement with purpose. Innovation matters, but only when paired with responsibility, regulation, and trust. Clearer experiences, stronger communities, and trust earned over time will define the next right chapter.


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