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CONTENTS 4 NEWS: Hoover awarded 2019 Superbrands Status


6 PREVIEW: Exclusively Electrical and Exclusively Housewares 2019


8 NEWS: Christian Horner named as guest speaker at Plug In To Exertis


12 OPINION: Stuart Tickle talks about the importance of experiential retail


14 REVIEW: Industry leaders gather in Geneva for the Sixth International TCG Retail Summit. ERT reports


16 REVIEW: The CIH Euronics Showcased returned last month and Chief Executive, Stuart Cook, reports that it was a great success. He speaks exclusively to ERT


18 THE ERT INTERVIEW: John Franks, MD of Chord Electronics, talks about 30 years in business


22 TV: OLED TVs will power through the million European shipments mark in 2019


24 BUILT-IN: Alex Hinton from GDHA discusses the changes in built-in appliances from Belling and Stoves over their 100- year histories


26 PROFILE: Hotpoint launches its new ActiveCare range


31 THE ERT AWARDS: Returning for 2019, here’s all the information you need


32 WINNER PROFILE: Ian Toller was named as Sales Rep of the Year by independent retailers at the ERT Awards. He tells us what it meant to him.


33 GETTING STARTED WITH… Experiential retail. Why it’s important to offer customers a true experience in-store, and some tips on where to start


36 TAKE A TOWN: This month, ERT’s mystery shopping team has been to Leeds


33


The team: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Publication & Event Manager Mike Gammon 01372 414 299


mikegammon@ertonline.co.uk


Media Director Paul Ryder


info@ertonline.co.uk Design


jellymediauk.com


To subscribe to ERT or change your subscription details, visit: www.ertonline.co.uk/registration Or email: subscriptions@ertonline.co.uk


Contact us:


General enquiries info@ertonline.co.uk Editorial


editor@ertonline.co.uk Published by:


PM Group Worldwide Mansard House Church Road Bookham Surrey


KT23 3JG 01372 414 299 ABC certifi cation


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016) Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Views expressed by the contributors do not necessarily reresent those of the publisher, editor or staff.


© Copyright 2019 PM Group Worldwide. All rights reserved. No part of this publication may be copied, reproduced, transmitted, photocopied, recorded or stored on any retrieval system without the prior written consent of the publishers.


www.ERTonline.co.uk for news, opinions, blogs and analysis FINALIST – PPA INDEPENDENT PUBLISHER AWARDS, 2017 & 2016, WINNER - 2015


24 18


May 2019 ertonline.co.uk


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