CONTENTS 4 NEWS: Hoover awarded 2019 Superbrands Status
6 PREVIEW: Exclusively Electrical and Exclusively Housewares 2019
8 NEWS: Christian Horner named as guest speaker at Plug In To Exertis
12 OPINION: Stuart Tickle talks about the importance of experiential retail
14 REVIEW: Industry leaders gather in Geneva for the Sixth International TCG Retail Summit. ERT reports
16 REVIEW: The CIH Euronics Showcased returned last month and Chief Executive, Stuart Cook, reports that it was a great success. He speaks exclusively to ERT
18 THE ERT INTERVIEW: John Franks, MD of Chord Electronics, talks about 30 years in business
22 TV: OLED TVs will power through the million European shipments mark in 2019
24 BUILT-IN: Alex Hinton from GDHA discusses the changes in built-in appliances from Belling and Stoves over their 100- year histories
26 PROFILE: Hotpoint launches its new ActiveCare range
31 THE ERT AWARDS: Returning for 2019, here’s all the information you need
32 WINNER PROFILE: Ian Toller was named as Sales Rep of the Year by independent retailers at the ERT Awards. He tells us what it meant to him.
33 GETTING STARTED WITH… Experiential retail. Why it’s important to offer customers a true experience in-store, and some tips on where to start
36 TAKE A TOWN: This month, ERT’s mystery shopping team has been to Leeds
33
The team: Editor
Jack Cheeseman 01372 414 298
jackcheeseman@ertonline.co.uk
Publication & Event Manager Mike Gammon 01372 414 299
mikegammon@ertonline.co.uk
Media Director Paul Ryder
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