December 2024 / January 2025
ertonline.co.uk
CIH/Euronics wrapped up its year with its annual Suppliers’ Christmas Lunch where Chairman, Steve Scogings, reviewed the events of 2024 and bid a fond farewell to outgoing Chief Executive, Paul Tyler, who steps down in April.
“This has certainly been a year of change,” said Mr Scogings. “We now have a new Labour government and they have certainly not stood still. The challenges we will face as retailers next year will be harder than ever, with increases to our rates, minimum wage hikes, and additional National Insurance costs… “However, while these challenges are real, this year has also laid a solid foundation for what could be an extremely successful year for CIH and its members.” Mr Scogings spoke about the launch of two new brands that CIH created last year, highlighting how some manufacturers continue to invest in their Direct- to-Consumer (D2C) offerings, and he acknowledged how this move could be seen as competition to existing brands within the group…
grows its presence in the MDA market
Pacifica has reported of a strong trading The independent MDA repairs and warranties
provider said it has seen growth in volume and revenues, highlighting “good progress” against its objectives in the appliance repair and extended warranties sectors. generated revenues of £36.1m, an increase of £2.6m 11.7m, while its EBITDA was £1,107,000, an increase
“I am pleased to report that we remain in a strong by a combination of continued investment, organic growth – including the training of engineers utilising focus on IT development to improve the customer During the year, the company won several strategic contracts including Glen Dimplex Home Appliances (GDHA) and Midea, and it continues its work with Electrolux, Sony, LG, Hisense, Vestel and Argos.
new contracts to provide extended warranty products and support – which contributed to the company’s 2024 growth. Earlier this year, it acquired Retracare, the extended warranty arm of RETRA, after the trade association became part of Bira back in April 2024.
“Remember, CIH is here to work with you, not against you, to drive your brands forward,” said Mr Scogings, who is also MD of independent retailer, Stellison. “We see the value in collaborating with those who recognise offering our own products alongside yours.” He also revealed details of a new partnership between CIH and Domestic & General to facilitate a new insurance provider for the group’s members. As part of the end-of-year lunch, CIH also presented its supplier awards. The White Goods Supplier of the Year and Supporter of the Independents awards went to Beko Group, the award for Brown Goods Supplier of the Year went to Sony, and the winner of Members’ Choice Supplier of the Year was BSH.
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