FEATURE Rhenus Warehousing Solutions Lutterworth


Third-party logistics supplier helps retailers stay afloat


Third-party logisitics specialist Rhenus Warehousing Solutions Lutterworth is helping fashion retailers cope with a high rate of returned items during the ongoing e-commerce boom, in a way that is sustainable, effi cient and aff ordable. Since the COVID-19 pandemic especially, many


consumers have moved away from visiting high streets and shopping centres and physically sifting through racks of clothes, to browsing items from the comfort of their own homes and making purchases at the click of a button. T e boom in e-commerce and online shopping


has seen the fashion sector now having to deal with a higher rate of returned items, sometimes up to 40%. In late 2020, consumers were returning around 17% of clothing bought online. In response to this increased demand, industry


leader Zara has recently introduced a charge of £1.95 for UK customers to return online orders to third-party delivery points, and it’s likely that other


8 ALL THINGS BUSINESS


global brands will soon follow suit. Reducing their carbon footprint and working in ways that are


environmentally friendly are at the forefront of retailers’ minds, as many consumers are now specifi cally seeking brands who are sustainable and conscious of their global impact. Rhenus Warehousing Solutions Lutterworth is helping retailers put


measures in place to reduce returns, in order to drive sustainability and break the fast-fashion mould.


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