FormScore checks in the UK and Czech Republic
In the UK and the Czech Republic, the human resources team launched the FormScore app in 2022. This simple yet innovative app prompts our people every day to register a score of 1-10, depending on how they’re feeling. This enables us to understand what is driving dips in wellbeing, encourage check-ins or for support to be sought, and generally ensure proactive management of mental health.
Terap.io
In the Czech Republic, the team has introduced
Terap.io, a digital platform enabling staff to book virtual, accessible therapy sessions with an array of professional therapists – providing them with someone to talk to in case things are feeling too much, at work or at home.
Mental Health First Aiders in the UK and New Zealand
In 2022, Crown New Zealand provided Mental Health First Aid certification to 14% of our employees. We offer an Employee Assistance Programme (EAP) for work and personal wellbeing support. Additionally, we partnered with Habit Health to provide wellbeing and mental health rehabilitation support to staff, to aid in return to work successfully after injury and stay in work programmes.
While in the UK certified MHFAs, including Elaine Kemp, Adam Douglas, Matt Beldam, Carl Robson, Jamie Miles, Steve Lai, and Eileen Girling, continued to provide essential support
and resources. Accredited by Mental Health England, these MHFAs create a caring environment and promote employee well-being.
Raising mental health awareness in Malaysia
Through a yearly calendar of initiatives, the team in Crown Malaysia provides opportunities for employees to participate in programs such as Full Medical Health Check-ups and Ergonomic Risk Assessments. They also prioritize mental health and financial wellbeing through scheduled talks.
Hybrid and flexible working policy
The benefits of hybrid and flexible working became apparent during the pandemic – but it isn’t always practical depending on role, location and personality.
We have empowered country leaders to determine whether or not a hybrid and/or flexible working policy works within their region, and to define the scope of that policy: who it covers, how it works and to what extent manager discretion applies.
45 Sustainability Report 2023 | Our People & Business
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64
