Engagement Score Comparison


2022 Group Engagement Score – 81% 2021 Group Engagement Score – 81%


APAC


2022 – 83% 2021 – 84%


EMEA


2022 – 76% 2021 – 74%


AMER


2022 – 83% 2021 – 80%


79% (78%)


Crown gives me the opportunity to make a difference – in my team and in the world around me


88% (89%)


My work directly contributes to Crown’s success


Engagement Score


As the infographic shows, our 2022 survey received an 85 per cent response rate, with more 2,600 employees completing the survey.


We achieved an overall engagement score of 81 per cent, the same as in 2021 – and across most areas in which we canvas staff, we are tracking along the same lines as the previous year.


75% (74%) My opinions seem to count 88% (88%) I can be myself at work


There was a six per cent increase in scores around how Crown invests in its people and two per cent increases in scores around ‘leadership from the top’ and ‘rewards and recognition’.


87% (78%)


I am aware of Crown’s values and try to build them into everything I do


64% (67%)


Do you plan to be working for Crown in two years’ time?


The most significant fall in score was in response to the question: ‘Do you plan to be working for Crown in two years’ time?’, where there was four per cent decrease. This is clearly an area for improvement, and we hope that the launch of our Career Paths project in 2023 will contribute to employees feeling more positive about their prospects within the organization.


86% (85%)


Would you recommend Crown as a great place to work?


31 Sustainability Report 2023 | Our People & Business


However, 86 per cent stated that they would recommend Crown as a great place to work, which is pleasing – and increasing – proportion of the overall workforce.


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