Virtual consultancy, e-Packing and e-Delivery


Technology is vital to reducing environmental impact, and we are pleased to see that our virtual consultation, e-Packing and e-Delivery services are continuing to drive down paper use.


Virtual consultations


We have been offering virtual moving service consultations since 2016. These not only remove travel time and geographic restrictions, but also allow us to reduce our carbon footprint.


Virtual consultations since 2016, by numbers: 44,214


virtual consultations undertaken


884 tons of


CO2 e saved Equivalent to


5305 trees


e-Packing


Our e-Packing app which uses barcodes and photos to capture digital inventories of our customers belongings, meaning less paper is used during the packing process. We estimate that this saves approximately 11 sheets of paper per move.


Our e-Packing service in 2022 by numbers: Equal to approximately


76,483 sheets of


paper saved 7.5 trees saved Our e-Packing service since 2018:


39,551 e-Packed moves


Equal to approximately 50 trees saved,


435,061 sheets of paper saved


or a woodland about the size of 16 tennis courts (4,200 sq meters [approx]).


25 Sustainability Report 2023 | Our Climate & Environment


e-Delivery


Our e-Delivery technology seeks to make it simpler to manage goods in transit by digitalizing the steps involved. As with e-Packing, this has delivered a sizeable reduction in the amount of paper used and we estimate that this technology has also reduced 11 sheets of paper per move.


Our e-Delivery service in 2022 by numbers: Equal to approximately


15,994 sheets of


paper saved 1.5 trees saved


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