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Carbon neutral moves


As part of its carbon reduction strategy, Crown Workspace in the UK&I is now offsetting all carbon emissions from vehicle movements and packaging used during all client moves. This offsetting was introduced after calculating and analyzing our emissions, and understanding where we couldn’t currently reduce those emissions further.


Our carbon neutral claims here have been made in line with the principles of internationally recognised specification for the demonstration of carbon neutrality, PAS2060, with emissions offset through Gold Standard to ensure best practice.


As a result, all moves and changes by Crown Workspace in 2022 were carbon neutral as we offset retrospectively after calculating and analysing our emissions. Crown Workspace in the UK&I will continue offering this service through 2023, and the wider Crown Worldwide Group is seeking to understand how other parts of our moving services business might be able to incorporate this concept.


Working with clients to digitalize records can lead to 98% reduction in carbon footprint


Recognising the significant embodied carbon associated with traditional records management, we have been investing heavily in 2022 in digital services, and our solutions have evolved significantly – especially in the UK and India.


Today, we are talking to clients about removing paper at source by introducing new technologies, supported by detailed Business Process Review analysis, and software solutions, to streamline workflows and reduce the carbon impact of how companies manage their information.


We know that digital transformation needs to be at the heart of any low carbon records management strategy, and we are not only enabling this process but also raising awareness of the benefits. During 2022, we analysed the whole lifecycle of records management and estimated that digitising records management from start to finish (and therefore avoiding printing, boxing, and storing, documents in physical form) results in a 98% reduction in carbon footprint compared to traditional storage of paper records.


Reuse and recycling in the USA


Our team in the USA has considered how it can be smarter with the resources it uses, and implemented several initiatives aimed at reducing waste, and plastic in particular.


In 2022, the team at our Keasbey, New Jersey, warehouse switched to biodegradable tissue and bathroom paper, downsized the use of letter paper (snail mail) by making greater use of email, paying invoices online and filing electronically. A campaign around switching lights off was also launched.


To further reduce plastic waste, the team purchased reusable water bottles for every member of the team. Colleagues have also sought to reuse plastic garbage liners, requesting that the facility’s janitor empties the bins but reuses the plastic bags, in a bid to reduce the amount of single-use plastic.


The US team plans to build on these initial steps through 2023.


24 Our Climate & Environment | Sustainability Report 2023


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