Paolo Dalla Tor of Icematic (left) says the My Ice app's user-friendliness is a huge benefit to operators


risk of ice contamination,” he says. Dalla Tor adds that as the


Italian Industry 4.0 model takes root in areas such as large retail chain channels, it can be seen to “increase efficiency by reducing resources and product waste.” Tis focus on interconnectivity,


digitalization and sustainability set the scene for the brand’s own technological aspirations. “Te main advantage is


that those solutions granted by the new app are extended and accessible for everyone, in large and small businesses. Our commitment is to collect, elaborate and fulfill our customers’ requests, ranging from small bars to large restaurants, from small bakeries to large retail chains,” he says.


And after over two years of hard


work, Dalla Tor says the company aims to make all four new ranges available by late 2022.


An app to meet all needs Configured to detect and connect to all of its new icemakers, whatever the range, the My Ice app replaces some of the services previously carried out by a technician. From setting ice cube dimensions, humidity and storage bin levels to initiating a sanitizing or washing cycle indicating the water hardness, it’s all at the user’s fingertips. “Tanks to its user-friendliness, it represents a valid ally in every working day,” he adds. Bypassing a technician’s


hourly rate spent setting up and


WE GRANT THE MACHINE CONNECTION VIA BLUETOOTH AND THE CLOUD TO CONTINUOUSLY MONITOR THE APPLIANCE’S STATUS, EVEN REMOTELY


monitoring machines, and finding alternative solutions to issues such as alarms and maintenance, saves on both time and cost. “Customers will no longer


have to adapt to the machine; the machine will adapt to their needs,” Dalla Tor asserts. Green by design, it has the


ability to “produce ice in a defined pre-set quantity at a certain time or date, provides energy and water savings, while increasing the quality of the ice by avoiding melting," he says. Customers benefit from programmed ice production, safer ice with ozone sanitization, waste reduction and reduced electrical and water consumption. Te ice professionals have built a system to meet a broad


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