appliances as a hard worker that boasts a high standard of hygiene and quality finish. But take a deeper dive into the inner machinations of this ingenious invention and it’s clear there’s a lot more to it than a cycle of soap and water. Dish and warewasher producer Kromo, part of
W
STATE-OF-THE-ART TECH Controlling settings and functions remotely makes life easier for operators, says Rafaëlle Allot, sales area manager of Kromo
Ali Group, is in the vanguard of such development, and the last 30 years have been spent making a global name for itself – at last count exporting to around 100 countries. Renowned for its innovative approach and diligent research, all products are made in Italy under the watchful eye of Kromo's skilled manufacturing team.
New and improved New to the market, the Kromo Hood 140 Premium² HR is a slick, technologically superior version of the brand’s standard model. Improved features include reduced hourly heat loss and an exit air temp of 25°C, down from 55°C, creating a healthier working environment. Rafaëlle Allot, sales area manager of Kromo,
BRAND WATCH
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draws further comparisons, explaining that if both models are fed with cold water, the HD 140 Premium² HR “takes advantage of the steam produced by the machine to preheat the water going into the boiler.” It can then reach “the correct temperature faster than a basic machine fed with the same water.” Tis increases the output from 34 racks an hour to 55. As a company looking through a sharpened
Through its highly automated production, Kromo makes a machine every three minutes
100+ 148
Kromo’s machines are distributed to more than 100 countries worldwide
Kromo produces 148 models, from the smallest glasswasher to the largest flight type machine
kromo-ali.com
sustainability lens amid concern over soaring energy bills. Allot says that "saving 6kW per hour means hundreds saved per week, thousands per year; the return on investment is seen within a few months.” Ten there’s the brand’s Plus rinsing system and,
as Allot is keen to point out, Kromo has invested time to save energy in this fast-flowing space. “Te Plus system draws water from the boiler,
with a booster pump ensuring correct pressure at the rinse jets and operation, regardless of [external] water pressure and temperature,” she says, explaining that the boiler only refills at the end of the rinse cycle, which prevents fresh water and heated water from mixing, and ensures a consistent temperature of 85°C. According to European standard EN1717, this has been rated as an "AA maximum effectiveness
THE RETURN ON
INVESTMENT IS SEEN WITHIN A FEW MONTHS Rafaëlle Allot
system," preventing pollution of drinking water by mains water backflow.
Customer feedback Allot cites the brand’s communication with customers, and care taken to share experiences, as pivotal to success. “Training sessions in our factory, both in sales and technical, are a wonderful time to chat about what our customers – and their final customers – expect from our machines.” Tis is an exercise that helps Kromo reassess levels of performance and technical assistance. Controlling settings and functions remotely
with its state-of-the-art tech makes life easier. With a connected online portal behind the action, technicians can check an alarm, set temperatures, cycle times and detergent dosage, saving a visit in person. “Tis system saves technicians from driving hundreds of kilometers to check an alarm or slightly modify a dosing system,” she says. In addition, customers can be certain their
data is secure by logging into this online portal, extending data privacy to cover client names, serial numbers, assistance and parts. Going forward, Kromo is set on a cycle of
investment in R&D in order to meet shifting customer expectations – a program that’s certainly worked so far.
Aliworld 59
ith a guarantee of sparkling glassware and shiny crockery, the dishwasher assumes a place of power in any lineup of modern
The Hood HR Plus ensures a consistent temperature of 85°C
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