“I understood the concept immediately, but my concerns were with putting all our eggs in one basket. Before we embarked on this venture, we discussed it at length, so it was simply a question of how best to deliver it. We have also been using PharmAssist for almost seven years, so integrating the new technology was easy for us”
Parvesh highlighted Golden Tote’s ability to simplify a pharmacist’s workload as a key benefit for his pharmacy. This allowed his staff to focus on other areas such as customer service. Parvesh also revealed that the reduction of errors through Golden Tote enables his staff to maximise their potential, whilst still delivering the exceptional levels of service that his customers have become accustomed to.
“Golden Tote gives us the opportunity to carry out our day-to-day jobs more effectively, whilst improving the levels of accuracy within our dispensary. It has been a great help for me and my staff and has really changed the way in which we operate”
Golden Tote is the ideal tool to navigate increased pressures and workload and can allow you to deliver the same exceptional level of service to your patients.
“The main benefits have been the time saving and staffing efficiency elements. The impact of COVID- 19 has led us to being short-staffed at times. Golden Tote has reduced this impact as one person has effectively been able to do the job of two people”
Parvesh was keen to highlight that the benefits of Golden Tote can increase over time:
“I would certainly recommend Golden Tote to other pharmacists. Whilst the benefits can’t always be seen immediately, over time they will find that it is a great time-saving tool. If they embrace this technology, it will be of huge benefit to their business”
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