All the pharmacy's initiatives and activities have significantly increased their footfall, community profile, and turnover
media platforms. These are around menopause, the pill, vitamins and minerals, and good gut health. Siobhan recently started doing talks on Ocean FM and will be back on in the New Year giving The Pharmacists Top 10 tips for good health.
The pharmacy's full-time pharmacist, Sarah, takes time with patients to explain the new PHA Healthy Living Campaigns, and she has been an amazing asset during the Covid Vaccinating campaign.
The pharmacy also signed up for the Urinary Tract Infection pilot scheme and actively promotes its use. The pharmacy undertook extra training to be able to provide this service effectively to its patients.
All the pharmacy's initiatives and activities have significantly increased their footfall, community profile, and turnover. This gives them the momentum to take on more activities and improve patient outcomes.
Siobhan explained that the motivating factor for Melvin Pharmacy is that they care about the people in their community. When they relocated to larger premises, they decided that the
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overall provision of services to their patients was their main focus.
The pharmacy is located in a rural village in Fermanagh, with poor proximity to services and their local hospital, which is under pressure of closure.
The Out of Hours service is not always able to cover all the hours the GP surgery is closed, which results in people coming to the pharmacy for treatment. This means that the pharmacy must be highly skilled to deal with some of the cases that come in their door.
The response to the Urinary Tract Infection (UTI) service has been phenomenal, and people travel across the county to access it, as it can often be difficult to access a GP. The pharmacy can give patients
an antibiotic if they are positive for a UTI, reducing pressure on out of hours services.
The talks that Siobhan provides have been invaluable, encouraging people to look after their health and wellbeing to avoid being ill.
The community's encouragement and regular requests to attend community talks show that the local people of Garrison value the time Siobhan and Sarah spend researching health initiatives.
Melvin Pharmacy has demonstrated creativity and innovation in advancing their business aims, service provision, and community outreach channels in the past year and their spirit is recognised in the ‘Community Pharmacy of the Year’ award.
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