We can see how miscellaneous other charges and costs affect margin


“IQ helps us report on total other charges and total other pay to show how much we’ve charged or paid out on detention, lumpers, and such. This gives us a more detailed look at the business. We can analyze data now in ways that we couldn’t before. We could always see our margin on a load, but without IQ, it wasn’t easy to see how detention, lumpers, or other extraneous charges are affecting the margin. Now we can view that in more detail. With this detail, we can also have conversations with shippers and carriers who are notorious for large accessorial charges. This is one more way we can help lower transportation costs through analysis.”


IQ dashboards provide operations personnel with performance metrics


“We have multiple dashboards that we created for operations. We put some of them on display on TVs in the operations area and personnel also have access to dashboards on their computers. We push out numbers on revenue, load count, and margin so that people can track their performance based on financial data from IQ. That’s how they see our weekly goals for load count, margin, and margin percent. We track it three times a day - morning, noon, and when we go home.”


Our business has grown


"Shipers and cariers have startd t requs or IQ repots moe fequnty a i puts a snapshot o or partnrship in font o thm.”


“Since we’ve started showcasing numbers on a daily basis, we have more than doubled in size. There are many factors that play into that, but the fact remains that making IQ financial performance information highly visible is one component of it. We are in a competitive industry and allowing our team to see achievement on an hourly basis helps drive healthy internal competition.”


IQ helps us see team metrics


“IQ has helped us ensure that we allocate each load to the specific operations team or pod that was responsible for that load. We see when a load has been allocated to the wrong pod and we can fix it before it gets to the income statement. We’re working toward having a distinct P&L per team. As we have grown into multiple teams, being able to tie profit-and-loss numbers to specific teams has helped us make growth decisions company-wide.”


IQ shows market trends faster


“With visibility into financial data, we can see faster where the market is trending so we can react faster. The data that we’re putting in front of people helps them detect trends, movement, or changes in the market, so we can respond to those changes in closer to real time than we could before.”


IQ gives us valuable information that helps boost margins


“We know which locations are going to have higher detention levels, we know which customers are the most profitable, we know how many orders per week we’re getting from each customer - all those types of things. On top of that, our data set inside IQ grows each day allowing us insights to more valuable information that


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"Our data set inside IQ grows eac day alowing us insigts t moe vlual infomation that hlps us sel t shipers bter and buy fom cariers bter."


helps us sell to shippers better and buy from carriers better. All of this enables us to take actions that boost our margin.”


Business meetings are more efficient


“At every business meeting we have IQ at our fingertips. We can respond to questions immediately and we don’t have to tell anyone that it will take some time to research the answer. Shippers and carriers have started to request our IQ reports more frequently as it puts a snapshot of our partnership in front of them. Having reports from IQ printed out or displayed on the screen when we are conducting both external and internal meetings has helped us grow, and it will continue to help us evolve and improve our business meetings.”


MCLEOD CAN GIVE YOU THE BUSINESS INTELLIGENCE YOU NEED


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very business seeks to improve. The trick is making the right decisions based on the right insight within the


right time frame. McLeod IQ Business Intelligence gives you the insight you need when you need it, so that you can take the actions that move the business forward. Which commodities or customers are most profitable? Can your staff see if they’re meeting their performance goals daily? Does your operations data align with your accounting data? Can you see how the market is changing in real time? With McLeod IQ, you have the visibility and insight you need to understand and react to every change and financial ripple in your business.


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