THE MAGAZINE FOR THE DRAINAGE,WATER &WASTEWATER INDUSTRIES
PRODUCT NEWS
enters the bloodstreamandmixeswith haemoglobin to formcarboxyhaemoglobin. This reduces the ability of blood to carry oxygen,which causes the body's cells and tissue to fail. Consequently, there is a requirement tomeasure COlevels inmany applications, and around 20 years ago SENSIT manufactured its own sensor for this purpose. “At that time, a number of different sensormanufacturerswere knocking at our door, seeking to become the supplier of our COsensors,”explains Scott Kleppe. “Our CO sensor requirementwas significantly smaller than the numbers beingmanufactured by themainmanufacturers, so itmade sense to exploit their experience and economies of scale.” Among the prospective supplierswas a representative fromAlphasense in theUK and following extensive trials the incorporation of Alphasense electrochemical sensors into several of the SENSIT products was agreed. Scott says: “Accuracy, stability, repeatability and pricewere of coursemajor issues in the assessment, butwe also took other factors into consideration such as the quality and speed of technical support.”
Shared values create long relationships
With the partnership between SENSIT and Alphasense nowstretching back over 20 years, Scott says: “Shared values and goals are the underlying reasons for the relationship’s longevity. For example, both companies strive to deliver outstanding levels of service for our customers. At SENSIT,we constantly remind ourselves thatwe have two ears and just onemouth, sowhen a customer calls for help,we listen, andwe go the extramile to ensure that they getwhat they need. “We are fortunate to have a teamof almost 120 people that really care about our customers because they appreciate the importance of the life savingwork that they do. As a result,most of our staff have been with us for a very long time. “Over the years,we have learned from experience that Alphasense shares the same working philosophy because they have consistently responded quickly and effectively to our requests. They also constantly seek to innovate,which feeds into our developmentwork so thatwe now include amuchwider range of sensor options in our product range. “The instruments that leave our factory have the SENSIT name upon them,whichmeans that our reputation travelswith themand our
FOLLOW US
same with
meet
brand therefore depends on every part of every instrument. Consequently,we need a supply chain that delivers components and sensors that are consistently reliable; delivered on-time, every time. “Afterworkingwith Alphasense for over 20 years,we have become accustomed to high levels of quality.We knowfor example, that every sensor has been individually tested, which saves time and cost, protects our brand and builds trust into the relationship.”
Helping critical workers
As a provider of equipment to critical workers, SENSIT had
to ensure normalmanufacturing output at its facilities near Chicago during the COVID-19 pandemic. “The factory had to be quickly adapted to accommodate social distancing,” Scott explains, “we alsomoved the factory to a shift pattern,with the facility being completely sanitized between shifts. Staff nowwork longer shifts, butwith aweek on, followed by aweek off. “Some staff have been able towork from home,whichmeant less time lost travelling, with benefits to thework/home balance and the environment, so itwill be interesting to see ifwe can retain those advantages once the‘new normal’emerges.”
Looking forward
Scott believes that
the recent pandemicwill inevitablymake citizensmore
conscious of risks such as airborne
hazards, and thiswill further drive the market for safety
products, particularly personalmonitors. At the time, SENSIT’s partnership Alphasensewill help to othermarket needs such
as a broader range of parameters and lower cost
sensorswith less interference and a longer interval between maintenance.
Instruments are also likely to become smaller and even easier to use,withwireless
communications and improved functions for transparency and traceability.
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AND GAS DETECTION EQUIPMENT?
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ADVERTISINGOPPORTUNITIES August 2020 | drain TRADER 55
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