INNOVATION REPORT 2023


IT spend per employee, 2017-23 Fig 27: HOTELS IT SPEND


£250m £200m £150m £100m £50m


2017 2023 2017 2023


By size of company 2017 2023


2017 2023 2017 2023


£2,500 £2,000 £1,500 £1,000 £500


ƣǝǑǝƫǝšŨËƖ ƣƢǝǑǝƦƫǝšŨËƖ ƧƢǝǑǝƫƫǝšŨËƖ ƣƢƢǝǑǝƫƫƫǝšŨËƖ ƣƢƢƢ+ǝšŨËƖ Per employee ƣƢƢƢ+ǝšŨËƖ ƣƢƢǝǑǝƫƫƫǝšŨËƖ ƣǝǑǝƫǝšŨËƖ ƧƢǝǑǝƫƫǝšŨËƖ ƣƢǝǑǝƦƫǝšŨËƖ


2017 Fig 28: TRAVEL AGENTS IT SPEND By size of company


£40m £35m £30m £25m £20m £15m £10m £5m


2017 2023 2017 2023 2017 2023 2017 2023 2017 2023


£25,000 £20,000 £15,000 £10,000 £5,000


1 - 9 staff 10 - 49 staff 50 - 99 staff 100 - 999 staff 1000+ staff 2017 2018 2019 2020 2021 Per employee


2018


2019


2020


2021


2022


2023*


ƣƢƢǝǑǝƫƫƫǝšŨËƖ 50 - 99šŨËƖ


1000+ šŨËƖ


10 - 49 šŨËƖ


ƣǝǑǝƫǝšŨËƖ 2022 2023*


Fig 29: TOUR OPERATORS IT SPEND By size of company


£120m £100m £80m £60m £40m £20m


2017 2023 2017 2023 2017 2023 2017 2023


£15,000 £12,000 £9,000 £6,000 £3,000


1 - 9 staff 10 - 49 staff 50 - 99 staff 100 - 999 staff 2017 2018 2019 2020 2021 Per employee ƣƢƢǝǑǝƫƫƫǝšŨËƖ


50 - 99 šŨËƖ


10 - 49šŨËƖ ƣǝǑǝƫǝšŨËƖ


2022


2023*


TRAVOLUTION.COM — OCTOBER 2023 — 39


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