INNOVATION REPORT 2023


GTǝšŘóİíǝŨśóİíšǝĒİǝŨśËƂóĨƺǝƤƢƤƤǑƤƥ 38% IT spend increase, 2022


15% Predicted IT spend increase, 2023


TśËƂóĨǝ ĉóİŨš £522.8m


Fig 2:


TOTAL IT SPEND IN TRAVEL INDUSTRY


TĺŭśǝlŘóśËŨĺśš £184.7m


Passenger Water TśËİšŘĺśŨ


£134.5m


PËššóİĉóśǝ Ēśǝ TśËİšŘĺśŨ


£647.8m


DĺŨóĨš £444.8m


£1.9bn


Total amount spend on IT by travel, 2022


dzƪƢƢį dzƩƢƢį dzƨƢƢį dzƧƢƢį dzƦƢƢį dzƥƢƢį dzƤƢƢį dzƣƢƢį


10% Increase


in IT spend for all


UK sectors, 2022


dzƣƧƺƢƢƢ


Fig 3: TOTAL IT SPEND IN 2021, 2022, 2023 (FORECAST) VERSUS PRE-PANDEMIC (2019) 2019


2021 2022 2023 forecast


dzƣƢƺƢƢƢ


dzƧƺƢƢƢ All travel sectors


have now surpassed pre-pandemic 2019 GTǞšŘóİíĒİĉǝĨóƂóĨšǝ


óƈçóŘŨǝTśËƂóĨǝ ĉóİŨšǝ and Tour Operators


dzƣƺƢƢƢ 2018 2019 2020 2021 Fig 4: TOTAL IT SPEND PER EMPLOYEE IN TRAVEL 2018-23 2022 2023 est


TRAVOLUTION.COM — OCTOBER 2023 — 29


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