INNOVATION REPORT 2023


SŘóİíĒİĉǝæƉǝçĺįŘËİƉǝšĒƒóƺǝƤƢƤƤǑƤƥ


ƣƢƢƢ+ǝšŨËƖ £974m


ƣǝǑǝƫǝšŨËƖ £82m


ƣƢǝǑǝƦƫǝšŨËƖ £154m


Fig 21:


TOTAL IT SPEND IN THE TRAVEL INDUSTRY, 2022


ƧƢǝǑǝƫƫǝšŨËƖ £124m


ƣƢƢǝǑǝƫƫƫǝǝšŨËƖ £600m


Figures rounded to nearest £million


dzƣƿƤæİǝ ǝdzƣæİǝ


dzƪƢƢįǝ dzƨƢƢįǝ dzƦƢƢį dzƤƢƢį


1 - 9 staff


dzƪƢƢįǝ dzƩƢƢįǝ dzƨƢƢįǝ dzƧƢƢį dzƦƢƢį dzƥƢƢį dzƤƢƢį dzƣƢƢį


10 - 49 staff 50 - 99 staff 100 - 999 staff 1000+ staff Fig 24: PREDICTED SPEND IN TRAVEL SECTORS BY COMPANY SIZE IN 2023


PASSENGER WATER TRANSPORT PASSENGER AIR TRANSPORT HOTELS TRAVEL AGENTS TOUR OPERATORS


Fig 23: TlT ZǝGTǝSP)c#ǝ ¾ǝSGÇ)ǝl=ǝ lbP c¾ƺǝƤƢƣƪǑƤƥ Fig 22:


TOTAL FORECAST IT SPEND IN THE


TRAVEL INDUSTRY, 2023


ƣƢƢǝǑǝƫƫƫǝǝšŨËƖ £680m


Smallest increase in 3%


IT spend in 2022 was for Water Passenger TśËİšŘĺśŨǝƛśįšǝ ƃĒŨďǞƣǑƫǝšŨËƖ


2018 2019


2021 2020


2022 2023* estimate


Biggest increase in IT spend in 2022 was for Travel Agents with ƣƢƢǑƫƫƫǝšŨËƖ


44%


Biggest predicted drop in IT spend in 2023 is for Water Passenger Transport with ƧƢǑƫƫǝšŨËƖǝ


Ǒƪ%


Largest predicted rise in IT spend in 2023 is for Travel Agents ƃĒŨďǝƣǑƫǝšŨËƖ


27%


ƣƢƢƢ+ǝšŨËƖ £1.13bn


ƣǝǑǝƫǝšŨËƖ £104m


ƣƢǝǑǝƦƫǝšŨËƖ £176m


ƧƢǝǑǝƫƫǝšŨËƖ £135m


1 - 9 staff


10 - 49 staff


50 - 99 staff


100 - 999 staff


1000+ staff


TRAVOLUTION.COM — OCTOBER 2023 — 37


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