TďóšóǝƛİËĨǝŨƃĺǝŘËĉóšǝĺĈǝĺŭśǝ ËİËĨƉšĒšǝŨËĥóǝËǝçĨĺšóśǝĨĺĺĥǝËŨǝ GTǝšŘóİíǝĒİǝŨśËƂóĨǝśóĨËŨĒƂóǝŨĺǝ çĺįŘËİƉǝďóËíçĺŭİŨǝËİíǝËŨǝŨďóǝ ŨśóİíšǝƃóǝďËƂóǝšóóİǝšĒİçóǝƤƢƣƩƿ Note, for presentation reasons,
the chart for Passenger Air Transport has a second scale for ŨďóǝĨËśĉóšŨǝçĺįŘËİĒóšƺǝśóƜóçŨĒİĉǝ their dominance in the total amount of annual spend on IT. The line graphs present the
IT spend per employee, showing it does not hold true for all šóçŨĺśšǝŨďËŨǝŨďóǝæĒĉĉóśǝŨďóǝƛśįǝ the more spent per employee. For instance, Travel Agents
ƃĒŨďǝƣƢƢǑƫƫƫǝšŨËƖǝšŘóİŨǝŨďóǝ most per employee, while Tour lŘóśËŨĺśšǝƃĒŨďǝƧƢǑƫƫǝšŨËƖǝ have gone from spending the second-lowest on IT per employee to the second-highest. The close positive relationship
between IT spend and employment has been long-established in the data we analyse for this report dating back to 2008. Spend on IT by all UK businesses has continued to grow since 2008 while travel IT spend grew from 2011-18, dipping even before the pandemic, but has since progressed to the ďĒĉďóšŨǝƛĉŭśóšǝĒİǝšŘóİíǝŨĺǝíËŨóƿ GİǝƤƢƤƤƺǝlcSǝƛĉŭśóšǝšďĺƃóíǝ
an increase in employment ĺĈǝƣȎǝĈĺśǝŨďóǝƛśšŨǝŨĒįóǝ since the pandemic hit. Prior to the pandemic, travel
employment rose each year from 2013 until it took a dive in 2020 and an even deeper dip in 2021. 2022 saw an uplift and, though
not back to pre-pandemic levels, Water Transport has returned and Air Transport has surpassed
pre-2019 employment levels. Q The following 10 pages provide a sector-by-sector barometer of IT spend and key industry statistics for 2022 and 2023. Q
£120m £90m £60m £30m
Fig 25: PASSENGER WATER TRANSPORT IT SPEND By size of company
2017 2018 2019
2021 2020
2022 2023* estimate ƣǝǑǝƫǝšŨËƖ
£20,000 £15,000 £10,000 £5,000
2017 ƣƢǝǑǝƦƫǝšŨËƖ Per employee ƣƢƢǝǑǝƫƫƫǝšŨËƖ ƣƢǝǑǝƦƫǝšŨËƖ ƧƢǝǑǝƫƫǝšŨËƖ ƣǝǑǝƫǝšŨËƖ 2018 2019 2020 2021 2022 2023*
Fig 26: PASSENGER AIR TRANSPORT IT SPEND By size of company
£100m £80m £60m £40m £20m
ƣǝǑǝƫǝšŨËƖ
£10,000 £8,000 £6,000 £4,000 £2,000
ƣƢǝǑǝƦƫǝšŨËƖ ƧƢǝǑǝƫƫǝšŨËƖ ƣƢƢǝǑǝƫƫƫǝšŨËƖ ƣƢƢƢ+ǝšŨËƖ Per employee ƣƢƢƢ+ǝšŨËƖ
10 - 49 šŨËƖ
100 - 999 šŨËƖ
ƧƢǝǑǝƫƫǝšŨËƖ 2017 2018 2019 2020 2021 2022 2023* ƣǝǑǝƫǝšŨËƖ
£800m £700m £600m £500m £400m £300m £200m £100m
ƧƢǝǑǝƫƫǝšŨËƖ ƣƢƢǝǑǝƫƫƫǝšŨËƖ
38 — OCTOBER 2023 —
TRAVOLUTION.COM
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