INNOVATION REPORT 2023


TECH CATEGORIES What are the trends in spend?


This report has consistently noted how the travel industry spends less as a


proportion of total technology spend ĺİǝGTǝËİíǝTóĨóçĺįǝSŨËƖǝŨďËİǝĒšǝ


generally the case among UK companies (Figs 11 & 12). SĒİçóǝƤƢƤƢƺǝšŨËƗİĉǝçĺšŨšǝďËƂóǝæóóİǝ


ŨśËƂóĨǛšǝšóçĺİíǑĨËśĉóšŨǝGTǝĺŭŨĨËƉƺǝƃĒŨďǝǝ dzƦƧƪǝįĒĨĨĒĺİǝšŘóİŨǝĨËšŨǝƉóËśƺǝ śóŘśóšóİŨĒİĉǝƤƦȎǝĺĈǝŨďóǝŨĺŨËĨƿ =ĺśǝËĨĨǝ¡XǝĒİíŭšŨśĒóšǝŨďóǝËįĺŭİŨǝ


šŘóİŨǝĺİǝGTǝSŨËƖǝƃËšǝçĺįĈĺśŨËæĨƉǝŨďóǝ ĨËśĉóšŨǝçËŨóĉĺśƉǝšŘóİíƺǝËįĺŭİŨĒİĉǝŨĺǝ dzƪƫǝæĒĨĨĒĺİƺǝĨóËƂĒİĉǝ ĺįŘŭŨóśǝSóśƂĒçóšǝËǝ íĒšŨËİŨǝšóçĺİíǝĺİǝdzƨƣǝæĒĨĨĒĺİƿ TďĒšǝíĒšŘËśĒŨƉǝæóŨƃóóİǝŨśËƂóĨǝËİíǝŨďóǝ


İĺśįǝĈĺśǝ¡XǝæŭšĒİóššóšǝƃĒíóİóíǝĒİǝƤƢƤƣǝ ËİíǝçĺİŨĒİŭóíǝŨĺǝƃĒíóİǝĨËšŨǝƉóËśƺǝæŭŨǝGTǝ SŨËƖǝšŘóİíǝĒšǝĈĺśóçËšŨǝŨĺǝçĺİŨĒİŭóǝŨĺǝ ĉśĺƃǝæƉǝŨďóǝĨĺƃóšŨǝŘóśçóİŨËĉóǝĺĈǝŨďóǝ ƛƂóǝGTǝçËŨóĉĺśĒóšƿ


2023 FORECASTS TśËƂóĨǝæŭšĒİóššóšǝËśóǝóƈŘóçŨóíǝŨĺǝšŘóİíǝ ĺİĨƉǝƨȎǝįĺśóǝĺİǝšŨËƖǝĒİǝƤƢƤƥƺǝŨËĥĒİĉǝ óƈŘóİíĒŨŭśóǝŨĺǝdzƦƪƩǝįĒĨĨĒĺİƿ SŘóİíĒİĉǝĺİǝ ĺįŘŭŨóśǝSóśƂĒçóšǝĒšǝ


óƈŘóçŨóíǝŨĺǝĉśĺƃǝæƉǝĺİĨƉǝƩȎǝçĺįŘËśóíǝ ƃĒŨďǝƤƢƤƤǝËİíǝƉóŨǝŨďĒšǝŨóçďǝçËŨóĉĺśƉǝĒšǝ óƈŘóçŨóíǝŨĺǝšóóǝŨďóǝæĒĉĉóšŨǝĒİçśóËšóǝĒİǝ šŘóİíǝĈĺśǝËĨĨǝ¡XǝĒİíŭšŨśĒóšƿ SŘóİíǝĺİǝDËśíƃËśóǝĒİǝƤƢƤƥǝĒšǝ


óƈŘóçŨóíǝŨĺǝĉśĺƃǝËǝĨĺŨǝĨóššǝŨďËİǝĒİǝĒŨǝíĒíǝ ĒİǝƤƢƤƤƺǝƃĒŨďǝËİǝĒİçśóËšóíǝšŘóİíǝĺĈǝƣƣȎƺǝ ƃďĒĨóǝTóĨóçĺįǝSóśƂĒçóšǝËİíǝSĺĈŨƃËśóǝ ƃĒĨĨǝśĒšóǝæƉǝĉśóËŨóśǝŘśĺŘĺśŨĒĺİšƹǝƤƢȎǝËİíǝ ƥƩȎǝśóšŘóçŨĒƂóĨƉƿ GİǝçĺİŨśËšŨƺǝ¡XǝËĨĨǑĒİíŭšŨśĒóšǛǝĒİçśóËšóǝ


ĒİǝGTǝSŨËƖǝšŘóİíǝĺĈǝƧȎǝƃĒĨĨǝæóǝæóËŨóİǝæƉǝ ËĨĨǝçËŨóĉĺśĒóšǝæËśǝDËśíƃËśóǝǍƣȎǎƿ DËśíƃËśóǝËİíǝSĺĈŨƃËśóǝƃóśóǝŨďóǝ


Fig 11: TRAVEL IT SPEND, 2017-22


£800m £700m £600m £500m £400m £300m £200m £100m


2017 2022 2017 2022 2017 2022 2017 2022 2017 2022


Hardware


£100bn £80bn £60bn £40bn £20bn


Software


Computer Services


Fig 12: UK ALL-INDUSTRIES IT SPEND, 2017-22 2017


2022 2017


Telecom Services


IT and Telecom Staff


2022 2017


2022 2017


2022 2017


2022


Hardware


ŨśËƂóĨǝĒİíŭšŨśƉǛšǝĈËšŨóšŨǑĉśĺƃĒİĉǝ óƈŘóİíĒŨŭśóǝĒİǝƤƢƤƤƺǝĉśĺƃĒİĉǝƨƣȎǝËİíǝ ƨƤȎǝśóšŘóçŨĒƂóĨƉƿ #ŭóǝŨĺǝËǝĉĨĺæËĨǝŨËĨóİŨǝšďĺśŨËĉóǝËİíǝ śóƈĒŨƺǝŨďóǝšóçŨĺśǝďËšǝĈËƂĺŭśóíǝŨďĒśíǑ


ŘËśŨƉǝGTǝŘśĺƂĒíóśšǝĒİǝŨďóǝŘËšŨǝŨĺǝįËĥóǝ ŭŘǝĈĺśǝŨďóǝĨËçĥǝĺĈǝĒİǑďĺŭšóǝĥİĺƃďĺƃƿ TďĒšǝƃËšǝśóƜóçŨóíǝĒİǝŨďóǝĈËçŨǝŨďËŨǝ ŨśËƂóĨǝĈËƂĺŭśšǝšŘóİíĒİĉǝĺİǝ ĺįŘŭŨóśǝ


Computer Services


Telecom Services


IT and Telecom Staff


SóśƂĒçóšƺǝƃďĒçďǝçĺƂóśšǝóƈŘóİíĒŨŭśóǝĺİǝ çĺİšŭĨŨËİçƉǝËİíǝĺŭŨšĺŭśçĒİĉƺǝËİíǝ SĺĈŨƃËśóƿ ¸ĒŨďǝŨďóǝçĺšŨǑĺĈǑĨĒƂĒİĉǝçśĒšĒšǝËİíǝçĺšŨšǝ


šĺËśĒİĉǝĒİǝóƂóśƉǝíĒśóçŨĒĺİƺǝįËİƉǝįËƉǝ ĺŘŨǝĈĺśǝSĺĈŨƃËśóǑËšǑËǑSóśƂĒçóǝǍSËËSǎǝ ŘśĺíŭçŨǝŘśĺƂĒšĒĺİǝŨĺǝįĺśóǝæóšŘĺĥóǝ íóƂóĨĺŘįóİŨǝíŭóǝŨĺǝšŨËƖǝçĺšŨǝĒİƜËŨĒĺİƿ DĺƃóƂóśƺǝ ĺįŘŭŨóśǝSóśƂĒçóšǛǝ ²


TRAVOLUTION.COM — OCTOBER 2023 — 33


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