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Contents TRAVEL WEEKLY INSIGHT REPORT 2019-20


4 Executive summary 5 Key findings 7 Consumer research 9 Market outlook 15 Consumer research 16 Outbound


TRAVEL WEEKLY INSIGHT ANNUAL REPORT 2019-20


Editor Ian Taylor


Designer and illustrator Kate Collings


Chief subeditor Mike Walsh


Production manager Nick Cripps


Travel Weekly Group editor-in-chief Lucy Huxley


Head of sales Mary Rega


Managing director Stuart Parish


Jacobs Media Group chairman Clive Jacobs


18 Inbound 20 Domestic 22 Cruise 24 Business travel 26 Investment in travel 29 Aviation


32 Hospitality 35 Travel technology 40 Cybersecurity 42 Future of work 45 Sustainable travel 49 Resilience


Front cover: Outbound holidays hit a record 47 million in 2018; numbers in 2019 were on a par and exclusive consumer research by Kantar/Service Science for this report suggests demand for overseas holidays in 2020 will at least match 2019 (page 15)


Travel Weekly Insight Annual Report 2019-20 is published by Travel Weekly Group Limited. Registration number 6927031. Registered address: Third Floor, 52 Grosvenor Gardens, London SW1W 0AU. Materials in this publication may not be reproduced in any form without permission. Registered at the Post Office as a newspaper. Printed in England for the proprietors by 26/12. Origination by Rhapsody. © Travel Weekly Group Limited 2019


Cover and page 3 images: Shutterstock


Travel Weekly Insight Report 2019-20 3


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