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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Agents welcome Budget cut in rates; Egypt launches food-hygiene scheme; Mr Motivator ties up with Typically; NCL promises new ship in Southampton; Contempt verdict for ‘sick’ claims family


Round-up WIN!


Luxury cruise warning; Hunter; Exodus 08 Cybersecurity advice; If Only videos Carnival; Global Travel; Kosmar; Virgin


Mr Motivator’s Jamaican house with Typically Holidays page 52


Face to Face


Henrik Kjellberg, Hoseasons parent EVR Conference Report


Atas Conference: 11-page special Talk Back


Cook, Doyle, Blackpool, Broadway, Atas


NEWS YOU CAN USE Product Palladium, Tourism NZ, Hotelplan 33


Operator Tipto, Kirker, Travel 2 Cruise Princess, Cunard, Azamara


34 38


Destination Malta, South African Tourism 42


FRONTLINE Comment Steve Dunne: Evolution is key 44


Readers’ Lives Homeworker Kelly Cooke 48 Mystery Shopper Gloucester


58


FRONT COVER Back row: Paul Melinis, Atas and APT; Aled Jones; Penny Smith; and Ashleigh Ridler, Baldwins Travel. Front row: Russell Cox, The Midcounties Co-operative Travel, and Trevor Ridler, Baldwins Travel


page 16 DESTINATIONS


WTM 2018 Preview Seminars: What to expect at the show 62 Stands: Celebs, top chefs and more


67 BUSINESS


Round-up CAA probe into allocated seating; Holiday Confidence Index


86


Back page Regulation expert outlines Brexit threat to cross-Europe protection 88


WHAT


LUCY DID THIS WEEK


Nov 1


Lucy Huxley Editor-in-chief @Lucy_Huxley


1


2 3


Moderated a panel discussion with senior NCL Holdings executives at its President’s Day lunch for key trade partners.


Met with an ex-director of two successful beach holiday OTAs who’s vowing to shake up another sector of the industry.


Took my daughter on a ‘girls’ break’ to Villages Nature Paris and Disneyland Paris for half-term – and had a ball!


1 November 2018 travelweekly.co.uk 3


10 12


14 16 28 04


A NOTE FROM THE EDITOR Take a positive approach I


n last week’s magazine, I spoke about the importance of face-to-face events, including the Association of


Touring & Adventure Suppliers Conference in Birmingham, which I had the privilege of moderating in its second year. A week on, I am still on a high from the amazing event and the efforts the supplier members made to really showcase their fantastic products. I am also buoyed by the positivity and energy that was tangible from the hundreds of agents who attended and left inspired to drive more lucrative sales from the sector. Find out more in our 11-page special, starting on page 16. After a challenging summer and with uncertainty ahead,


it would be easy to feel apprehensive about the coming winter season and the peak selling period, which is now just a couple of months away. But in an industry that constantly looks to inspire and enthuse, the importance of a positive approach can’t be underestimated. This week we also report on the tie-up between breakfast TV legend Mr Motivator and Typically Holidays (page 5), and after his visit to our office last week I can certainly vouch for the positivity he exudes! The final reason I’m feeling upbeat is the publication of


the seventh annual edition of our careers-focused Take Off in Travel, which once again features a host of amazing young talent who show our industry is in safe hands. We’ll be officially unveiling Take Off at a special Business Breakfast in London on November 12, when we’ll be discussing the topic of training, development and staff retention in the industry. There are a few spaces left, and you can register your interest at tinyurl.com/TWtakeoff. See you there.


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