NEWS ROUND-UP NEWS IN BRIEF
WebBeds appoints Eloise Myrie to boost trade sales
Accommodation wholesaler WebBeds has appointed Eloise Myrie as account development manager. She will visit agents in the Midlands and Wales and is tasked with boosting trade sales of the Totalstay and Sunhotels brands. Myrie most recently worked for Virgin Holidays.
Make Holidays Greener removes 49 tons of plastic
This year’s Abta-backed Make Holidays Greener clean-up campaign led to an estimated 49 tons of plastic waste being avoided or removed from the environment – the equivalent of four London buses. Its initiative ran from June to September.
Barrhead Travel launches escorted tours brochure
Barrhead Travel has launched its own escorted tours and adventure holidays brochure. The agency last week won an award at the Association of Touring & Adventure Suppliers (Atas) Conference. › Atas special, pages 16-26
New Travel Weekly podcast with Traveleyes founder
Travel Weekly’s latest podcast, featuring Traveleyes founder Amar Latif, is out now. Latif set up Traveleyes in 2004 and takes groups of blind and sighted customers on adventure-packed tours, ranging from skiing and sailing to rock climbing. To hear the podcast, visit:
go.travelweekly.co.uk/podcast
Travel Weekly in running for Caribbean Media Awards
Two Travel Weekly articles have been shortlisted as best travel trade feature in the 2018 Caribbean Travel Media Awards. Features by Laura French and Tamara Hinson are in the running. The winners of 10 awards will be revealed on Monday at WTM.
COMMENT: “Club 18-30 didn’t adapt to changing times. It is a creature of a different era – and that era is long gone” Steve Dunne, page 44
Expert urges firms to ‘up spend’ on cybersecurity
Juliet Dennis
juliet.dennis@
travelweekly.co.uk
Travel companies need to “significantly” increase spend on up-to-date technology and “do the basics” to protect themselves from cyberattacks.
Experts at Cribb Cyber Security are urging businesses to invest between 1% and 5% of operating revenue on technology. The current average for travel companies is less than 1%. In the second part of anti-fraud group Profit’s Secure Our Systems
campaign, backed by Travel Weekly, experts stressed the need for travel businesses to recognise the value of investing in secure computer systems and having a security framework in place to meet minimum government standards such as Cyber Essentials. Cyber Essentials’ “information governance” consists of five key
If Only product clips downloaded by more than 100 agents
Videos featuring the latest offers from If Only’s product range have been downloaded by more than 100 agents. The luxury operator launched
its “video-rich content” in mid-October. Short clips feature stills of destinations and highlights from itineraries, a starting price and call to action. Clips have been shared on
If Only’s Facebook, Twitter and LinkedIn pages, and made available to agents to use on their own social media. Destinations featured include
10
travelweekly.co.uk 1 November 2018
travel companies invest far less on technology than companies
in other sectors such as finance and healthcare, which allocate 5%-8% of turnover. “Travel firms need to up their
CYBER THREAT: Profit is running a ‘Secure Our Systems’ campaign
elements: secure configuration; firewalls; access control; patch management (keeping systems up to date) and malware protection (anti-virus and anti-spam technology). Secure configuration relates
to having “reasonably modern” technology that uses best practice to ensure computers are not vulnerable to attacks. Conor Byrne, managing director
of Cribb Cyber Security, which assesses and advises operators and agents on cybersecurity and is a member of Profit, said many
spend,” he said. “In our experience, total IT spend needs to be at least 5% of operational turnover. “People need to put a value on
the technology in their businesses. Often they are paying more in rent than on IT.” All companies also need
firewalls to stop attacks from external hackers and should ensure proper controls such as scrapping ‘generic’ passwords. Patrick Carolan, technical
director of Cribb Cyber Security, warned: “Anyone using Windows 7 or below is no longer supported by Microsoft, and is putting their company at serious risk. “They will not be getting
updates and the operating system will be easier to hack into.”
India, Jumeirah Beach in Dubai, and the Maldives. Meanwhile, the operator is
poised to move into its new offices in Glasgow city centre on November 12. It will house 115 staff and is twice the size of its current premises in Milngavie, to the north of Glasgow. The business has recruited
20 staff since chief executive Andy Freeth joined earlier this year and is looking to appoint more in reservation, cruise and after-sales roles. Freeth said the city centre location was more appealing to new recruits. He said the next focus would
CITY CENTRE: If Only’s new office in Glasgow city centre
be its “biggest-ever peaks” campaign and the launch of a luxury cruise programme, South Africa and Canada next year.
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