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Karen must be given time to repay her dues
Story: Karen Doyle sentencing: ‘Long hours and high stress levels’ affected Tui manager Let’s not be too harsh on her. Who knows what goes on with people’s lives and I’m sure loss of job and reputation is enough for Karen to suffer. I do not condone her actions but she must be given time to repay and readdress her actions, which I’m sure she will.
JASON PETERS
Blackpool Council should sell airport
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TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
28
travelweekly.co.uk 1 November 2018
Story: Resumption of commercial flights from Blackpool airport ‘unviable’ Blackpool Council should get out of the way and sell the airport to private enterprise. While there is a role for local government in broad infrastructure development, they tend to be hopeless at managing and getting the proper returns on investments.
OBSERVER
Broadway speaker was right on stress
Story: Broadway conference: ‘Nobody in travel like Netflix’ I totally agree with this. I often put off booking a holiday as I find the whole process particularly stressful.
KATIE
TWEETS THIS WEEK
Atas Conference taps into a big growth sector
Thanks to all the suppliers and guest speakers at the Atas Conference. Agents who haven’t attended before should sign for 2019. Big business growth here. KAREN ALLEN retail manager, Aspen Travel
Dom Carrick @travelchief (If Only) On a wine-tasting cruise in Bordeaux dressed as pirates, with the stag as a rather sweet sailor – what’s the worst that could happen?
Deben Travel @DebenTravel Proud to once again be supporting @Woodbridgetown FC this season
Katie Daniels @MrsKatieDaniels (First Class Holidays) What today has taught me – I have zero skills or patience when it comes to carving a pumpkin
QUOTE OF THE
WEEK
“People may say what they’d like to do but when they come to book they might not be willing to spend that
much – we’ll probably see durations decrease.”
LIAM HODGE, head of insight, First Rate Exchange Services › Business, page 87
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LETTERS OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Cook manager: Pricing hurts me too
Story: Agents criticise Thomas Cook’s pricing trial Can I point out it’s not just independent agents that are suffering. I am a manager of a Thomas Cook store and I am in the same situation – having to sacrifice my commission in order to match my own company’s website. That said, I disagree with switch-selling to Jet2. Yes, they offer lots of regional flights, but they will eventually take your customers with them. You have to match their website too to get a booking and one day it will get to a point that you are making so little margin it’s not worth your effort. This also applies to Tui and others. I believe Thomas Cook have been very fair over the last couple of years in offering price parity. GUEST
We do 30 to 40 tickets a month with Thomas Cook. We are now starting our own trial to reduce this to zero while Cook complete their own trials. Good luck! TERRY WRIGHT Travel Weekly welcomes a response from Thomas Cook
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