40
40 Company Profile
A specialist in providing corporate, commercial cleaning in London, Principle was established in 1989 and is now an employee- owned trust - with an annual turnover of £100m+, employing over 2,800 people. Its clients feature some of the capital’s most iconic landmarks, including The Shard and 30 St Mary Axe.
www.principleclean.com 020 8341 4718
Tweet us @Tomorrowsfm
About this Product/Service
Technology and innovation is at the forefront of Principle’s business model, delivering transparency and data for its clients to help them make informed decisions regarding the day-to-day operations of their estate.
‘PCS Hub’ is one such innovation, which was created to support needs-based cleaning and drive flexibility and efficiency. Through the utilisation of data, the company’s cleaning teams can maximise their effectiveness, delivering cleaning services as and where they are most needed. High-traffic areas, such as washrooms, can be more effectively maintained and user comfort enhanced by responding to changing demands.
PCS Hub is a secure, cloud-based platform which operates in real time. Accessible from smartphones, tablets, PCs and laptops, each client has a bespoke portal with a dashboard-style interface designed to empower quick and informed decision making.
Key performance metrics along with trends and summaries, such as quality controls, recycling rates, building defects and more, can be accessed by both cleaning teams and clients.
Using real-time data, users are able to create reports and access the most up-to-date information on various aspects of their business operations such as project status, the utilisation of resources, financial information, compliance requirements and status, and more. This data can help drive performance, deliver investments in service delivery, create added value, monitor trends and design bespoke training sessions.
Within PCS Hub, also sits Principle’s 3D Mapping technology, which details data and performance for multiple buildings and large estates, including how washrooms are used, how windows are cleaned and what cleaning standards are being achieved. Principle’s unique Drop Marking technology, which is used to support the company’s vertical team, is also part of PCS Hub, and accurately records how long each drop takes, providing a real-time record of the progress of scheduled window cleaning, which in turn feeds into 3D Mapping.
AWARDS 2025 47
PCS Hub
by Principle Cleaning
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