PARKING | SPONSOR
THE PARKING PROFESSIONALS|UKPC UKPC Ltd – providing solutions today for the parking problems of tomorrow.
It is universally acknowledged that Parking Management is an area that people don’t like to talk about and really don’t like having to resolve. However, it is a necessary requirement and some unscrupulous operators, with untrained and unprofessional personnel, have given the Parking Management industry a poor reputation.
UK Parking Control Ltd (UKPC) are one of the UK’s leading providers of bespoke parking management solutions, with over 25 years of industry experience nationwide and employing over 250 staff. They believe in the continual improvement of all aspects of business and adding value at every stage, from the consistent and responsive delivery of professional services, innovative and efficient products, to outstanding customer relationships. UKPC partner with many of the UK’s most prestigious and respected public and private sector retailers, leisure parks, management agencies and landowners.
How do people perceive parking controls? Historically, it could be anything from clampers, who can be deemed unfriendly and intimidating, to wardens who appear from nowhere or cameras that are hidden from view.
PARKING HAS CHANGED The Parking industry has received its fair share of bad publicity over the years but many positive changes have happened. Governing bodies and the British Parking Association (BPA) have now embraced this requirement for change and the need for tighter controls and legislation on those operators who wish to provide such services.
UKPC have always provided bespoke, innovative and intelligent solutions in a challenging environment and in sharp contrast to some of statements made above. The latest piece of legislation affecting the industry comes under the new Protection of Freedom Act which has made clamping and vehicle towing on private land, without lawful authority, illegal and therefore a criminal offence in England and Wales.
As one of the of UK’s market leaders in providing parking management services, UKPC have always looked to meet all of their clients’ parking requirements without the need for clamping or towing. Their use of high tech and non-confrontational methods has proved a recipe for success in resolving simple to complex parking problems.
Another key piece of legislation which forms part of the Act is the provision, from 1st October 2012, of an independent appeals service known as POPLA (Parking on Private Land Appeals) for when an individual has received a parking charge from a parking operator and appeals their ticket. If the parking operator, via their own appeals process and procedure, upholds the parking charge and
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therefore rejects the appeal, then the individual then has the right to take their appeal to this independent adjudication service.
All of these changes can only enhance the parking management industry and ensure that there is more clarity and accountability for all private parking operators, but also stringent guidelines and supporting mechanisms within which to operate.
UKPC welcome any positive change to the industry that supports them in their mission to demonstrate to clients that the parking industry can be professional, accountable, customer- focussed and brand aware.
ARE SOLVING PARKING
PROBLEMS THAT COMPLICATED? Not when you have the right people, training, solutions and cutting edge technology, it isn’t.
People and technology should play a key role in parking solutions. UKPC have studied their clients and their business sectors, and, indeed, geographical demographics, to be able to effectively factor in how they develop and invest in their people and equipment.
UKPC‘s wide spectrum of services range from the Warden Patrol Service (WPS) through to the Total Parking Management Service (TPM).
www.ukparkingcontrol.com
twitter.com/TomorrowsFM
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