CAFM & IT | SPONSOR
FM SOFTWARE: BUILDING A CASE|SERVICE WORKS GROUP
Researching, selecting and implementing FM software can be a daunting task. Leading FM software provider, Service Works Group, collaborates with organisations throughout the entire process to provide best practice guidance and demonstrate return on investment for FM Software.
As budgets continue to tighten for many organisations, FM is quickly becoming a business focal point for driving down overheads whilst maintaining operational efficiency. Harnessing the functional capabilities of a flexible FM Software application can effectively help organisations to meet these business objectives.
INTRODUCING
QFM SOFTWARE Utilising an application such as Service Works Group’s FM Software solution, QFM, enables businesses to deliver cost savings by maximising the operational efficiency of asset, building and service activities.
With a broad range of functionality including help desk/event management, planned maintenance, SLAs and contract management, health and safety management, space and move management, and bookings (room, car park, accommodation and visitor), the software, with its integrated comprehensive reporting, provides enterprise-wide visibility of critical performance information and delivers significant reductions in operational and sustainability costs.
BUILDING A BUSINESS CASE Before making any major investment,
there is often a requirement to prepare a business case in order to demonstrate the benefits and provide justification in order to secure budgetary approval. Service Works’ ‘Building a Business Case
for FM Software’ template provides all the necessary information, with accompanying guidance notes, to create a concise and powerful business case in order to present your recommendations and secure project approval.
It identifies the importance of writing a compelling executive summary; how to create succinct project objectives; explains how utilising FM Software will maximise business efficiencies; and also how to outline the financial and return on investment information for the project.
Having established the project’s objectives and secured sign-off for financing the project, the next step to consider is the product functionality, and to work with your chosen provider in the creation of a software implementation plan that best suits your business needs.
BEST PRACTICE FOR
SUCCESSFUL IMPLEMENTATION In addition to Service Works’ complimentary Building a Business Case document, Service Works also offers a ‘Best Practice for Successful FM Software Implementation’ white paper, which provides an in-depth guide to the end-to-end planning of selecting and implementing a solution.
The guide focuses on the importance of software functionality, how the software provider will manage client data, the implementation process and the post sales support service. This is
34 | TOMORROW’S FM YEARBOOK
an invaluable, complimentary guide offered by Service Works.
OTHER PURCHASING
CONSIDERATIONS When selecting FM software, there are many other areas to consider, such as installation of the software. Are you hosting in-house, managed hosting or in the Cloud? In addition, if the software runs over the web, are mobile and tablet devices available for your operatives to log and close down jobs?
To support and inform organisations, Service Works has also produced a document entitled ‘FM in the Cloud’, which provides an in-depth explanation as to how FMs can utilise the benefits of a Cloud solution.
The guide provides an explanation of what the Cloud is; how it can benefit the FM profession; the pitfalls of using the Cloud; the type of services available, and much more. This is backed up by practical examples alongside concise conclusions and recommendations.
As a leading industry provider of software, Service Works seeks to make your FM Software purchasing decision informed, simple and successful. To find out more about QFM Software or any of Service Works’ series of FM software white papers, please contact 0208 877 4080 or email
info@swg.com. Alternatively you can visit
www.swg.com for more information.
twitter.com/TomorrowsFM
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