CONTENTS


TOMORROW’S FM YEARBOOK 2013/2014 EDITOR’S VOICE


FORWARD THINKING


Ismena Clout, Chairman of the British Institute of Facilities Management (BIFM), discusses what the year ahead holds in store for the FM industry.


FM GETS SOCIAL 08


With software becoming more and more intuitive, Iain Murray, Principal at Principle Consulting, investigates the new ‘social’ focus surrounding FM technology.


USEFUL CONTACTS


The names and numbers you need to know. WHAT’S ON?


Some all-important dates for your FM diary. COVER STORY


10 12 14


Total Control Pentair Thermal Management explain why the ACS-30 is the right heat tracing solution for you, whatever the size of your property.


ADVERTISING & PR


Section Sponsor - PRG Ltd AIR CONDITIONING


Section Sponsor - McQuay Service Ltd AUDIO VISUAL


Section Sponsor - Saville Audio Visual AUDITING & CONSULTANCY


Section Sponsor - Lynn Webster Consultancy Ltd BUILDING SERVICES


Section Sponsor - B&ES CAFM/IT


Section Sponsor - Service Works Group CLEANING & MAINTENANCE


Section Sponsor - UK Gutter Maintenance DATA/DOCUMENT MANAGEMENT


EMERGENCY & COMMERCIAL LIGHTING Section Sponsor - P4 Fastel


16 20 24 28 30 34 38 44 46


04 06


ENERGY MANAGEMENT FIRE SAFETY


Section Sponsor - Safelincs FLOORING


Section Sponsor - Ted Todd FM EVENTS


Section Sponsor - Platform Events UK FURNITURE & INTERIORS


GENERATORS & BACK-UP POWER


Section Sponsor - PowerPlant Services HEALTH & SAFETY


Section Sponsor - Evac+Chair HEATING & VENTILATION


Section Sponsor - KIMO INSTRUMENTS UK MOBILE WORKFORCE SOLUTIONS


PARKING


Section Sponsor - UK Parking Control POWER SUPPLIES


Section Sponsor - Accessory Bits Ltd RECYCLING & WASTE MANAGEMENT


Section Sponsor - Helistrat RELOCATION


Section Sponsor - Business Moves Group SECURITY


Section Sponsor - Secom SUSTAINABILITY


Section Sponsor - Flowcrete UK VENDING & WATER COOLERS


WATER SUPPLIERS Section Sponsor - Water Direct


50 52 56 60 62 64 66 72 76 78 80 84 90 92 96 100 102


www.tomorrowsfm.com


TOMORROW’S FM YEARBOOK | 03


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104