AUDIO VISUAL | SPONSOR
MAXIMISING AV HEALTHCARE|SAVILLE AUDIO VISUAL
In business, education, health, and throughout the public sector, audio visual (AV) and IT systems play a crucial role in communications. Protecting this investment by keeping systems working optimally whilst providing enhanced additional services is a key consideration for any business and is a core sector of the Saville Audio Visual business.
The Saville range of maintenance and support packages for audio visual products and environments is the UK’s most comprehensive maintenance offering for AV, IT and videoconferencing systems. Operating via 12 regional business delivery centres, plus mobile engineers, the SavilleCARE team provides a complete, nationwide support network and equipment repair service, plus on-site technical support and remote monitoring facilities.
SavilleCARE offers a range of comprehensive maintenance contracts that cover:
Bespoke maintenance packages
Fully-trained, qualified mobile engineers
Audio visual repairs on site Technical help desk service Workshop repair services Equipment loan replacement service
SavilleCARE has been recognised by ISO9001: 2000 Quality Accreditation and as a winner and six-time finalist of the ‘AV Service Company of The Year’ award. From a single projector to a permanently installed range of equipment, our aim is to keep your technology working the way it was designed to do. Our promise to you is complete peace of mind.
The support team of regionally- based, qualified service engineers provides front line cover nationwide
across the UK. They currently manage service contracts worth in excess of over £4million per year, providing secure operability for corporate clients and public sector organisations of all sizes. All SavilleCARE engineers are compliant with current Health & Safety requirements including CSCS Cards, PASMA, First Aid, Fire Safety and Manual Handling. Additionally, all managers and senior engineers have completed the IOSH Managing Safely course.
Sometimes, it is inevitable that equipment may need to be taken off-site for repair. All workshop servicing and repair is undertaken in a controlled professional environment by teams of highly experienced and qualified bench engineers. A dedicated collection and delivery service is available to many parts of the UK.
The proliferation of diverse audio visual and video system requirements, accelerated by the growth of social media and portable devices, has seen a dramatic increase in the workload for AV technicians and communications managers in all sectors.
For the larger enterprises with multiple rooms, facilities and networks to manage, this often limits the time available for an in-house team to carry out any robust preventative maintenance, or react quickly and effectively to issues arising in meeting rooms or conference facilities.
As confirmed with major existing clients, Saville have been able to develop an effective and affordable on-site support solution, with an on-site Saville technician available to provide regular maintenance plus a rapid response service for the AV facilities at one or more client sites.
24 | TOMORROW’S FM YEARBOOK
Where an on-site technician is not practical, Saville are able to offer a remote management solution. Using the latest management software from world leading system manufacturers, including Crestron and AMX, all the elements of an installation can be monitored with any operational issues being reported in real time, allowing prompt service requests to be generated.
This level of service represents a significant cost saving for end users and ensures maximum longevity and performance standards for systems together with proven ROI benefits.
www.saville-av.com
twitter.com/TomorrowsFM
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