PROFESSIONAL SERVICES
FEATURE
good for staff Being socially responsible
is good for business and
By Emma Hallam (pictured), founder of Alex’s Wish – conquering Duchenne Muscular Dystrophy
One of the biggest challenges business owners face is the attraction, retention, development and return on the people they employ. The current age group of employees and the ones to
follow are far more discerning and have far more choice around who employs them and why. The ‘classic’ offerings of a fair salary, perks and some
development opportunities are no longer enough to attract A-graders. Getting the right people on the bus, in the right seats, is
all about the opportunity of doing a great job for a great company with flexibility, personal growth and community. Those organisations which have a meaningful
Corporate Social Responsibilty (CSR) policy are far more effective employers and get a higher return on people investment. CSR ties directly into your company’s values and
those values should be an integral part of any business, helping to shape culture, support vision and clearly reflect who you are and how you’re different in a crowded marketplace. To make a real, tangible difference to your
business, your values need to be brought to life. They must reflect what you say you do, how you treat your staff, deal with your customers, and support the community within which you operate. Companies which choose to engage their local
communities can truly shine and never more so than when your CSR activities are entwined throughout your business. With planning and robust two-way communication, CSR will benefit your business and your community.
THE BENEFITS OF CSR Clients choose to work with organisations which can demonstrate collaborative behaviours, strong and meaningful values. It is becoming less about what you do and more about how and why you do it. Your workforce engagement levels and discretionary effort will increase. The ROI will positively affect your bottom line. Your staff, clients and suppliers
will become positive ambassadors for your business. You will also meet like-minded businesses through networking opportunities available exclusively through your charitable work.
business network September 2019 67 CSR attracts positive publicity and gives your front-line
staff another angle to engage with your customers. With a great CSR programme, there is also the added opportunity to go for industry/business awards especially around community impact which will set you apart from your competitors. It’s second nature to us to work closely with businesses
to help them fulfil their CSR. Some of the best examples we know have included these steps:
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